Master Level Harley-Davidson Technician - Black Hills Harley Davidson

Sonic Automotive, Inc.; Rapid City (SD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k plan

Factory-authorized training opportunities

Job summary

Sonic Automotive, Inc. is seeking a Master Level Harley-Davidson Technician for Black Hills Harley Davidson in Rapid City, SD. This role involves advanced diagnostics, complex repairs, and ensuring customer satisfaction through effective communication and maintaining productivity.

In addition to competitive annual pay ranging from $80K to $120K, the position offers full benefits including health, dental, vision, and a 401k plan. We look for applicants who possess a passion for the Harley-Davidson brand and the ability to thrive in a time-sensitive environment.

Qualifications

• Ability to handle advanced diagnostics and complex repairs.
• Possess a valid motorcycle license.
• Must own a set of tools within 60 days of hire.

Responsibilities

• Perform service, repair, and customization work according to factory specifications.
• Maintain productivity close to 100% on billable jobs.
• Notify Service Writer of additional work needed or delays.

Skills

Advanced diagnostics

Troubleshooting motorcycle issues

Customer communication

Time management

Detail-oriented

Education

Completion of a factory-authorized formal training program such as MMI Service School

Tools

Basic and special tools

Job description

Master Level Harley-Davidson Technician - Black Hills Harley Davidson in Rapid City, SD at Sonic Powersports

Location: 2820 Harley Drive
Rapid City, SD 57702

Job Type: Other

Experience: Associate

About

Black Hills Harley-Davidson® is a full‑service Harley-Davidson® dealership and is home to the largest selection of Harley-Davidson® motorcycles, parts, accessories, and MotorClothes® apparel in the MIDWEST! Our inviting store is nestled just west of Rapid City - in the heart of the Black Hills of South Dakota. We're known nationwide for being a premier dealership with Certified Harley-Davidson® Technicians, friendly parts staff, helpful motorclothes associates and a knowledgeable Motorcycle Sales Team that can help you with the purchase of your new Harley-Davidson® or with one of our hundreds of pre‑owned motorcycles available. Each year Black Hills Harley-Davidson® plays host to over 100 of the industry's best brands and companies who showcase their products on our 40‑acre layout during the world‑famous Sturgis Motorcycle Rally which we call “The Rally at Exit 55”.

Annual Pay Range:

$80K-120K

Black Hills Harley Davidson is looking for a highly advanced Motorcycle Technician.

Job Description

Responsibilities

• be able to handle advanced diagnostics, complex repairs and be able to troubleshoot and repaire a wide range of motorcycle issues.
• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

What we offer:

• Full benefits offered - health, dental, vision and 401k
• Completion of a factory‑authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.
• Passion for Harley-Davidson brand and industry
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail‑oriented and precise

All your information will be kept confidential according to EEO guidelines.