Parts Associate - Black Hills Harley Davidson

Sonic Automotive; Rapid City (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

Sonic Automotive is seeking a Parts Associate for Black Hills Harley-Davidson in Rapid City, SD. You will engage with customers to assist them in locating parts and accessories while ensuring the inventory is maintained accurately.

The ideal candidate has a passion for motorcycles, particularly the Harley-Davidson brand, and is familiar with customer service and inventory management. Join our friendly team and support customers in their motorcycle needs.

Qualifications

• Passion for people and the Harley-Davidson brand.
• Knowledge of and experience with servicing motorcycles.
• Experience with Point-of-Sale and computerized inventory systems.

Responsibilities

• Greet customers in a professional and friendly manner.
• Assist customers in determining and supplying parts and accessories.
• Conduct periodic physical inventory of all merchandise.

Skills

Customer service

Motorcycle knowledge

Point-of-Sale systems

Inventory management

Job description

Parts Associate - Black Hills Harley Davidson in Rapid City, SD at Sonic Powersports

Location: 2820 Harley Drive
Rapid City, SD 57702

Job Type: Other

Experience: Not Applicable

About

Black Hills Harley-Davidson is a full-service Harley-Davidson dealership and is home to the largest selection of Harley-Davidson motorcycles, parts, accessories, and MotorClothes apparel in the MIDWEST! Our inviting store is nestled just west of Rapid City - in the heart of the Black Hills of South Dakota. We're known nationwide for being a premier dealership with Certified Harley-Davidson Technicians, friendly parts staff, helpful motorclothes associates and a knowledgeable Motorcycle Sales Team that can help you with the purchase of your new Harley-Davidson or with one of our hundreds of pre-owned motorcycles available. Each year Black Hills Harley-Davidson plays host to over 100 of the industry's best brands and companies who showcase their products on our 40-acre layout during the world-famous Sturgis Motorcycle Rally which we call "The Rally at Exit 55".

Responsibilities

• Greet customers immediately in a professional and friendly manner.
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
• Ensure merchandise displays are stocked, clean, and appealing to customers.
• Maintain updated customer mailing lists.
• Become familiar and efficient with all phases of the computer system required for P&A management.
• Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
• Assist service technicians in determining parts and accessories requirements for individual jobs.
• Recommend related parts which may be required for a job.
• Take service technicians’ orders for parts and fill them as quickly as possible.
• Supply cost of parts information on repair orders.
• Update inventory control system and parts catalogue.
• Receive and log merchandise into inventory.
• Notify service personnel when special parts or back-ordered parts are received.
• Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.
• Supply parts information on repair orders to Service Manager

Requirements

• Passion for people and Harley-Davidson brand
• Knowledge of and experience with servicing of motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn.
• Solid understanding of motorcycle front end, suspension, and engine components
• Experience with Point-of-Sale and computerized inventory systems or the ability to learn new technology
• Skilled at thinking creatively and mechanically in order to determine how to execute the artistic work requested by the customer
• Ability to understand and communicate customer needs to techs

All your information will be kept confidential according to EEO guidelines.