Golf Club Fitting Master & Services Lead

Ohio Golf Course Owners; Beachwood (OH); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK'S Sporting Goods in Beachwood, OH is seeking a Retail Master Club Fitter to build relationships with golfers and deliver a superior club fitting experience. You will train and certify fitters and oversee sales efforts in golf services, including simulator, putting green, and repairs.

You will monitor sales performance, maintain product knowledge, and support store operations while driving service-oriented growth.

Qualifications

• 1-3 years retail experience preferred.
• 1-3 years golf industry experience preferred.

Responsibilities

• Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicates the results to the teammates.
• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Monitors the sales, customer service and operational efforts of the selling floor.
• Point of contact for customers and teammates to provide golf services knowledge and communicating the company's golf services standards.
• Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.
• Manages store services sales by performing customer club fittings and repairs.
• Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.
• Ensure department scheduling, workplace and daily teammate assignments are on task.
• Help communicate information to department teammates regarding Company initiatives, programs, promotions, services, etc.
• Assists the store management team with general supervision in the store accordance with Company policies and procedures including opening and closing the store and coverage as assigned - Key Carrier.
• Plans and executes all golf directives.
• Ensures the store is achieving shrinkage goal by partnering with teammates/management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for.
• Complies with all federal, state, and local regulations regarding store operations.
• All other tasks assigned by management.

Skills

Retail experience

Golf industry experience

Job description

DICK'S Sporting Goods in Beachwood, OH is seeking a Retail Master Club Fitter to build relationships with golfers and deliver a superior club fitting experience. You will train and certify fitters and oversee sales efforts in golf services, including simulator, putting green, and repairs.

You will monitor sales performance, maintain product knowledge, and support store operations while driving service-oriented growth.