Master Data Management Manager

Phoenix-Contact; Middletown Township (PA); Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Job summary

Phoenix Contact seeks a senior Regional Master Data Management (MDM) Manager II to lead governance, quality, and strategic management of enterprise master data across regional and global operations. This role partners with data stewards, IT, and global governance to ensure data consistency and compliance across systems and analytics platforms.

The ideal candidate will drive standards, ownership models, and data stewardship programs, providing SME guidance without direct people management, and

Qualifications

• Advanced knowledge of MDM, data governance, data quality principles.
• Experience leading cross-functional data governance initiatives.
• Ability to translate complex data concepts for stakeholders.
• Experience with ERP/CRM and analytical platforms (SAP, Salesforce, Snowflake).
• Able to align regional data requirements with global strategies.

Responsibilities

• Lead regional execution of global MDM governance strategies and standards.
• Partner with global teams to define and improve data standards and stewardship.
• Serve as SME for master data definitions, ownership models, and system-of-record strategies.
• Ensure alignment of data definitions and rules across systems and analytics environments.
• Govern enterprise data standards, including attributes, references, and deduplication rules.
• Identify and resolve complex data quality issues across multiple systems and units.
• Monitor data quality metrics and drive corrective actions with stakeholders.
• Direct large-scale data remediation and mass updates to maintain data integrity.
• Provide governance reporting, audit support, and compliance documentation.
• Collaborate with architecture and IT teams on data structures and interfaces.
• Provide leadership and advanced support for MDM applications and configurations.
• Lead data readiness assessments for system implementations and transformations.
• Validate master data requirements for integrations and process improvements.
• Escalate critical cross-system data issues and coordinate resolution.

Skills

Master Data Management

Data Governance

Data Quality

Stakeholder Management

Analytical Skills

Regulatory Compliance

Education

Bachelor's degree in Information Systems or Computer Science

Tools

SAP

Salesforce

Snowflake

ERP systems

Job description

The Regional Master Data Management (MDM) Manager II is a senior-level individual contributor responsible for the governance, quality, integrity, and strategic management of enterprise master data across regional and global business operations. As a recognized subject matter expert, the Regional Master Data Management (MDM) Manager IIprovides leadership and oversight for master data governance programs, ensuring data consistency, accuracy, and compliance across enterprise systems, integrations, and analytical platforms.Working closely with business stakeholders, data stewards, IT teams, and global governance organizations, the Regional Master Data Management (MDM) Manager II drives the development and execution of data standards, quality controls, and governance practices that support operational excellence, regulatory compliance, and informed business decision-making. The Regional Master Data Management (MDM) Manager II serves as a key escalation point for complex master data challenges, leads cross-functional initiatives to improve data quality and governance maturity, and supports enterprise transformation efforts through trusted and scalable data management practices.Although the Regional Master Data Management (MDM) Manager II does not have directpeoplemanagement responsibilities, the role provides leadership throughexpertise, influence, and collaboration. The Regional Master Data Management (MDM) Manager II independently manages complex initiatives,mentorsstakeholders on master data management best practices, and drives alignment between regional business requirements and global data strategies to maximize the value of enterprise master data.

Responsibilities

• Lead the regional execution of global master data governance strategies, policies, standards, and operating procedures across assigned data domains.
• Partner with global governance teams to define, implement, and continuously improve master data standards, governance frameworks, and stewardship processes that support businessobjectives.
• Serve as the regional subject matter expert and authority for master data definitions, ownership models, governance practices, and system-of-record strategies.
• Ensure alignment of global and regional master data definitions, business rules, and governance requirements across enterprise transactional systems, MDM platforms, integrations, and analytical environments.
• Establish,maintain, and govern enterprise data standards, including mandatory attributes, naming conventions, reference data usage, validation criteria, deduplication rules, survivorship logic, and field-level quality controls.
• Lead the identification, analysis, root cause investigation, and resolution of complex master data quality issuesimpactingmultiple systems, functions, and business units.
• Monitor data quality metrics, performance indicators, and compliance requirements;identifytrends, risks, and improvement opportunities; and drive corrective and preventive actions in partnership with business and IT stakeholders.
• Direct large-scale data remediation, cleansing, conversion, reconciliation, and mass update activities to ensure data integrity, consistency, and operational continuity across enterprise platforms.
• Provide governance reporting, audit support, compliance documentation, and data quality metrics to support regulatory, internal control, and business requirements.
• Collaborate with enterprise architecture, integration, and application teams to design,validate,optimize, and govern master data structures, interfaces, integration scenarios, and data management solutions.
• Provide functional leadership and advanced support for MDM applications, including configuration recommendations, enhancement prioritization, security controls, and process optimization.
• Lead master data readiness assessments and governance activities supporting system implementations, upgrades, acquisitions, digital transformation initiatives, automation efforts, and organizational change programs.
• Validate and approve master data requirements supporting integrations, business process improvements, technology enhancements, and enterprise transformation initiatives.
• Serve as the primary escalation point for critical cross-functional and cross-system master data issues, ensuringtimelyresolution, risk mitigation, and stakeholder alignment.
• Build andmaintaineffective partnerships with business data stewards, functional leaders, IT teams, analytics organizations, and global stakeholders to promote governance adoption, data accountability, and enterprise-wide alignment.
• Provide guidance, mentoring, and knowledge sharing to data stewards and business users on MDM tools, governance processes, and master data management best practices.
• Partnerwith analytics, reporting, and business intelligence teams to ensuretrusted, consistent, and governed master data supports enterprise reporting and decision-making.
• Lead continuous improvement initiatives to enhance master data quality, governance maturity, operational effectiveness, controls, documentation, and business outcomes.
• Support and influence enterprise data migration, modernization, transformation, and global rollout initiatives to ensure alignment with long-term data management and governance strategies.
• Participate in governance councils, cross-functional working groups, and strategic initiatives as a recognized master data management subject matter expert.
• Perform other duties and special projects as assigned.
• Other duties as assigned by manager

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Management, Business, or a related discipline, or an equivalent combination of education and experience.
• 5–8+ years of progressive experience in Master Data Management, Data Governance, Data Quality, Information Management, or related enterprise data disciplines.
• Advanced knowledge of master data management principles, data governance frameworks, data stewardship practices, data lifecycle management, and system-of-record methodologies.
• Demonstrated experience leading complex data quality initiatives, root cause analysis, remediation efforts, and governance improvement projects across multiple systems, business functions, and stakeholders.
• Strong understanding of enterprise data architecture, system integration methodologies, cross-platform data dependencies, and related business processes.
• Hands‑on experience supporting and governing ERP, CRM, MDM, and analytical platforms (e.g., SAP, Salesforce, Snowflake, and enterprise data warehouse environments).
• Proven ability to independently analyze, prioritize, and resolve complex business and data issues while exercising sound judgment and managing competing priorities.
• Demonstrated ability to influence stakeholders,facilitatediscussions, build consensus, and drive alignment across business and technical teams without direct authority.
• Experience leading cross-functional initiatives and collaborating effectively within complex, global, and matrixed organizational environments.
• Excellent written, verbal, presentation, and stakeholder management skills, including the ability to translate complex technical and data concepts into actionable business recommendations.
• Demonstrated experience serving as a subject matter expert in Master Data Management, Data Governance, Data Quality, or related enterprise data programs.
• Experience developing and implementing governance standards, policies, procedures, controls, metrics, and best practices.
• Experience supporting enterprise transformation initiatives, system implementations, integrations, mergers and acquisitions, or global business rollouts.
• Experience mentoring data stewards, business users, or less experienced team members and promoting adoption of governance and datamanagementbest practices.
• Ability to adapt effectively to diverse cultures, global time zones, evolving business priorities, and organizational change.

Preferred Qualifications

• 7+ years of experience in Master Data Management, Data Governance, Data Quality, Information Management, or related enterprise data disciplines.
• Experience implementing, administering, or governing formal MDM platforms and data governance solutions.
• Knowledge of industry-recognized data governance frameworks, methodologies, and best practices.
• Experience supporting enterprise system implementations, integrations, ERP transformations, mergers and acquisitions, or global business rollouts.
• Knowledge of regulatory, audit, compliance, privacy, and data retention requirementsimpactingenterprise data management.
• Experience developing governance frameworks, stewardship models, data quality programs, and enterprise data standards.
• Advanced facilitation, negotiation, and conflict-resolution skills, particularly in environments with competing business priorities or data ownership considerations.
• Experience presenting recommendations, governance metrics, and strategic data initiatives to senior leadership audiences.
• Relevant professional certifications in Data Management, Data Governance, Business Analysis, SAP, Salesforce, Project Management, or related disciplines.

Essential Job Functions

• Ability to work in a cross-functional, globalenvironment.
• Strong analytical and problem-solving capabilities.
• Must be able to travel domestically and overseas for extended periods ifrequired.
• Must be eligible to receive a US passport.
• Mustbe able to travel by air.
• Must be able to ride in a car for an extended time.
• Must be able to sit for extended periods of time.
• Must be able to communicate in English (written & verbal).
• Comply withcompany dress code guidelines.
• Regular and on-time attendance.
• This is a hybrid position requiring at least three days in the office.

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide varietyofadditionalbenefits available including16 weeksfully paid maternity leave &10 weeksfully paidpaternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuitionassistance, and more!

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Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [e-mail].