Master Auto Glass Technician – Recalibration & Mentorship

Belron; Ponca City (OK); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

401(k) with company matching

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite is the industry leader in vehicle glass repair, replacement and recalibration, offering paths from Technician to Senior Technician to Master Technician. Benefits include retirement, health plans, PTO and tuition reimbursement, with ongoing training and career development.

Technicians work in Safelite Shop or Mobile Glass Shop, delivering high-quality service, using advanced tools, and ensuring customer satisfaction across the job site. Compensation varies by experience and geography.

Qualifications

• High School Diploma or GED preferred.
• Technician: typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or related automotive service experience.
• Senior Technician: typically 3+ years of vehicle glass experience with demonstrated proficiency.
• Master Technician: typically 5+ years of vehicle glass experience with mentoring capability.

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, focusing on safety, quality and customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite’s tools and technologies (True Seal, Ezi-Wire, GTS, chemicals) and administration systems.
• Safely operate company and customer vehicles.
• Communicate with customers in person, by text and by phone; promote Safelite services.
• Senior/Master technicians coach and mentor others.
• Perform other duties as assigned.

Skills

Customer service

Calibration

Diagnostics tools

Education

High School Diploma/GED

1+ years glass experience

3+ years glass experience (Senior)

5+ years glass experience (Master)

Tools

True Seal

Ezi‑Wire

Glass Table System

Job description

Safelite is the industry leader in vehicle glass repair, replacement and recalibration, offering paths from Technician to Senior Technician to Master Technician. Benefits include retirement, health plans, PTO and tuition reimbursement, with ongoing training and career development.

Technicians work in Safelite Shop or Mobile Glass Shop, delivering high-quality service, using advanced tools, and ensuring customer satisfaction across the job site. Compensation varies by experience and geography.