Auto Glass Technician: Recalibration, Growth & Benefits

Safelite; Fond du Lac (WI); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite is hiring Technicians at multiple levels (Technician, Senior Technician, or Master Technician) to perform vehicle glass repair and replacement at Safelite Shops or Mobile Glass Shops, focusing on safety, quality and exceptional customer service. You will recalibrate safety systems, use Safelite tools (True Seal, Ezi-Wire, GTS) and MRMs, and coordinate with customers.

Senior/Master roles include mentoring and leadership.

Qualifications

• High school diploma or GED preferred.
• Valid driver’s license required to operate company vehicle.
• 2+ years of auto glass technician experience preferred.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, prioritizing safety, quality, and customer service.
• Recalibrate automotive safety systems and perform diagnostic testing as needed.
• Operate Safelite tools (True Seal, Ezi-Wire, GTS) and Safelite MRMs.
• Safely operate company and customer vehicles during the workday.
• Communicate with customers in person, by text, and by phone; promote and sell Safelite services.
• Senior/Master Technicians mentor and coach other technicians.

Skills

Auto glass repair

Glass installation

Diagnostics & recalibration

Customer service

Safety compliance

Education

High School Diploma or GED

Valid driver’s license

Tools

True Seal

Ezi-Wire

Glass Table System (GTS)

MRM technology

Job description

Safelite is hiring Technicians at multiple levels (Technician, Senior Technician, or Master Technician) to perform vehicle glass repair and replacement at Safelite Shops or Mobile Glass Shops, focusing on safety, quality and exceptional customer service. You will recalibrate safety systems, use Safelite tools (True Seal, Ezi-Wire, GTS) and MRMs, and coordinate with customers.

Senior/Master roles include mentoring and leadership.