Master Admissions Representative

Success Education Colleges in; Phoenix (AZ); Sur place; USD 41 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive compensation package

Health insurance

Retirement savings plan

Generous paid time off and holidays

Professional development opportunities

Collaborative and inclusive work envr

Résumé du poste

Success Education Colleges in Phoenix seeks a Master Admissions Rep to manage all phases of the admissions process, present the campus and programs to prospective students, and enroll qualified individuals into education programs. The role handles intake, processing, evaluations, and determinations of applicants with integrity and in compliance with state and federal policies and SEC guidelines.

The position requires strong customer service, the ability to work some evenings and Saturdays, and

Qualifications

• High School diploma or equivalent required.
• Previous telemarketing or customer service experience preferred.
• Strong communication and organizational skills; professional telephone manner.

Responsabilités

• Maintain compliance with federal and state regulations.
• Adhere to Admissions Code of Ethics, policies, and procedures.
• Communicate effectively with prospective students and provide high-level service.
• Call internet/website inquiries; follow up on inquiries.
• Screen applicants by phone and set up campus interviews.
• Input all activity into database systems accurately; timely reporting.

Connaissances

Customer service

Communication

Phone skills

Organizational skills

Professional image

Formation

High School diploma or equivalent

Outils

Microsoft Office

Description du poste

Job Details: Job Location: MFSON PHX - PHOENIX, AZ 85040, Position Type: Full-Time, Education Level: High School Diploma, Salary Range: $30.00 - $33.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Education, Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education, and has been offering quality and affordable health care training programs for over 58 years.

Our everyday mission is to educate students in short-term and professional programs for gainful employment and career advancement.

Careers Site: https://www.success.edu/careers-with-sec/

POSITION SUMMARY

The Master Admissions Rep is responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies, and regulations. Handling the intake, processing, evaluation, and determinations of submitted applicants.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain compliance with federal and state regulations
• Adhere to company Admissions Code of Ethics, policies, and procedures
• Communicate effectively when working with prospective and future students.
• Provide highest level of customer service to prospective students.
• Call all Internet and website Inquiries.
• Assist High School department in calling High school inquiries.
• Conduct continual follow-up on all inquiries (phone, mail, internet).
• Screen potential applicants by phone and set up campus interviews.
• Input all activity into database management system in a timely and accurate manner.
• Submit required reports and projects in a timely manner.
• Take part in campus, departmental, and company events.
• Actively participate in training development as needed.
• Represent the campus accurately and uphold company values.
• Must be flexible to work some evenings and Saturdays.
• Perform other duties as assigned.

QUALIFICATIONS

Knowledge and Skills

• Must stay current on program offerings.
• Demonstrated skills in facilitating and modeling excellent customer service.
• Ability to interact constructively with colleagues and supervisor.
• Ability to project a professional image over the phone and in writing.
• Must speak well, and be clearly understood via telephone.
• Strong organizational skills.
• Capacity to work in a fast-paced environment and be a self‑starter.
• Ability to focus on specific, quantifiable goals for achievement.
• Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent required.
• Previous telemarketing or customer service experience preferred.

Benefits

• Competitive total compensation package.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Generous paid time off and holidays.
• Professional development opportunities.
• Collaborative and inclusive work environment.

Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.