Master Admissions Representative

Success Education Colleges; Long Beach (CA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Success Education Colleges is seeking a Master Admissions Rep to manage all phases of the admissions process, present the campus and programs to prospective students, and enroll qualified individuals into education programs.

The role involves handling intake, processing, evaluation of applicants, and maintaining compliance with state and federal regulations, with occasional evenings and Saturdays and a commitment to customer service excellence.

Qualifikationen

• High School diploma or equivalent required.
• Previous telemarketing or customer service experience preferred.
• Must stay current on program offerings.
• Strong organizational skills.
• Ability to interact constructively with colleagues and supervisor.

Aufgaben

• Present the campus and its programs to prospective students.
• Enrolls qualified individuals into education programs.
• Handle intake, processing, evaluation and determinations of submitted applicants.
• Provide highest level of customer service to prospective students.
• Call all internet and website inquiries.
• Input all activity into database management system in a timely and accurate manner.
• Represent the campus accurately and uphold company values.
• Be flexible to work some evenings and Saturdays.

Kenntnisse

Customer service

Phone etiquette

Org skills

MS Office

Communication

Ausbildung

High School diploma or equivalent

Tools

CRM system

Jobbeschreibung

Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education, and has been offering quality and affordable health care training programs for over 58 years.Our everyday mission is to educate students in short-term and professional programs for gainful employment and career advancement.Careers Site: https://www.success.edu/careers-with-sec/POSITION SUMMARYThe Master Admissions Rep is responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies, and regulations. Handling the intake, processing, evaluation, and determinations of submitted applicantsESSENTIAL DUTIES AND RESPONSIBILITIESMaintain compliance with federal and state regulationsAdhere to company Admissions Code of Ethics, policies, and proceduresCommunicate effectively when working with prospective and future students.Provide highest level of customer service to prospective students.Call all Internet and website Inquiries.Assist High School department in calling High school inquiries.Conduct continual follow-up on all inquiries (phone, mail, internet).Screen potential applicants by phone and set up campus interviews.Input all activity into database management system in a timely and accurate manner.Submit required reports and projects in a timely manner.Take part in campus, departmental, and company events.Actively participate in training development as needed.Represent the campus accurately and uphold company values.Must be flexible to work some evenings and Saturdays.Perform other duties as assigned.QUALIFICATIONS KNOWLEDGE AND SKILLSMust stay current on program offerings.Demonstrated skills in facilitating and modeling excellent customer service.Ability to interact constructively with colleagues and supervisor.Ability to project a professional image over the phone and in writing.Must speak well, and be clearly understood via telephone.Strong organizational skills.Capacity to work in a fast-paced environment and be a self-starter.Ability to focus on specific, quantifiable goals for achievement.Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.EDUCATION AND EXPERIENCEHigh School diploma or equivalent required.Previous telemarketing or customer service experience preferred.Benefits:Competitive total compensation package.Comprehensive health, dental, and vision insurance.Retirement savings plan.Generous paid time off and holidays.Professional development opportunities.Collaborative and inclusive work environment.Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer