Massage Therapist

Fairmont Hotels & Resorts; Del Mar (CA); On-site; USD 20,173 - 28,731; Full time

Benefits offered by this job

Employee benefit card for discounted rates

Learning programs

Career development opportunities

Job summary

Fairmont Hotels & Resorts seeks a Spa Associate at the Fairmont Grand Del Mar. Responsibilities include administering massages and treatments, providing excellent guest service, and maintaining the spa environment. Candidates should have a High School Diploma and two years of experience in a luxury spa or resort setting. The role requires professionalism, strong communication skills, and the ability to multitask effectively while ensuring guest satisfaction. Pay is $17.75/hour with various employee benefits.

Qualifications

• Must be professional, service oriented, and accurate.
• Excellent personal appearance and communication skills required.
• Minimum two years in luxury resort or spa setting preferred.

Responsibilities

• Administer massage and body treatments to guests.
• Greet guests with a smile and assess their needs.
• Maintain a clean and safe working environment.
• Promote effective retail sales and treatments.

Skills

Professionalism

Service orientation

Attention to detail

Communication skills

Ability to multitask

Education

High School Diploma or equivalent

Tools

Microsoft Office

Spa Soft

Job description

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.

Job Description

Rate of Pay: $17.75/hour USD

Responsibilities

• Administer massage and other body treatments to spa guests according to treatment outline.
• Greet guest with proper salutation and a smile.
• Assess and accommodate guest needs inquiring about their physical wellbeing in order to perform appropriate service.
• Desire and ability to educate and sell products to guests and staff.
• Maintain availability and dedication to The Center for Wellbeing at the Fairmont Grand Del Mar, being available to work weekends, holidays, and evenings.
• Explain treatment services and products to guests in a knowledgeable, professional and thorough manner.
• Be knowledgeable and informed regarding all massage/body treatments, general spa and resort programs and services.
• Participate in and contribute to staff meetings, training, product knowledge classes and team efforts.
• Provide necessary information to compile complete guest records.
• Promote and execute effective retail sales.
• Maintain a clean, organized and safe working environment.
• Abide by all California State Board guidelines.
• Comply with all Fairmont Grand Del Mar Company safety and health policies and procedures.
• Uphold and maintain the cleanliness and neatness of the treatment areas and Spa facilities.
• Conduct tours of the facility as requested.
• Treat all sensitive personal medical information on guest in strictest confidence.
• Report any problems incurred immediately to the Lead Massage Provider or the Spa Treatments Manager.
• Report for scheduled shifts promptly and ready to work.
• Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager.

Qualifications

• Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.
• High School Diploma or equivalent required. Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.
• Minimum two years administrating massage/body treatment services in a luxury resort or spa setting preferred.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.