Massage Therapist

The Bay Club Company; Walnut Creek (CA); On-site; USD 23,281 - 61,992; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services

Continuing Education

Community Involvement

Paid Time Off

Health Insurance

Job summary

The Bay Club Company in Walnut Creek, California is looking for a Massage Therapist responsible for delivering high-quality massage and body treatment services. Applicants should have a valid California massage license and 500 hours of training. Responsibilities include ensuring client satisfaction, maintaining cleanliness, and recommending additional services. The position offers a pay range of $16.90 to $45.00 per hour and additional benefits like health insurance and paid time off.

Qualifications

• Expertise in safe massage and body treatment services.
• Ability to provide exceptional service to members and clients.

Responsibilities

• Perform massage and body treatment services as per guidelines.
• Maintain cleanliness of massage areas and equipment.
• Recommend additional services and products to clients.

Skills

Knowledge of company policies

Oral comprehension and expression

Ability to utilize spa software

Education

Valid California State Massage Therapy License

500 hours of massage training

Job description

The Massage Therapist is a provider of safe massage and body treatment services to our members and clients. Massage Therapists are considered experts in their field, entrusted with providing memorable, high-quality experiences for our clients.

Primary Job Functions

Massage and Body Treatment Service

• Perform massage and body treatment services as outlined in the Spa menu within the service protocol guidelines, time allotments and product usage.
• Escort clients to and from the Relaxation Room.
• Inform reception of in‑service alterations (e.g., service additions or upgrades, additional time, etc.).

Cleanliness

• Maintain cleanliness standards for all equipment, tools, furnishings, and massage rooms.
• Restock and maintain supplies in massage rooms during each shift to ensure all needed supplies/tools are at hand.
• Follow and perform all sterilization routines.
• Assist in maintaining the cleanliness of the Relaxation Room and prep rooms.

Revenue Generation

• Recommend massage and body treatment add‑ons and services for each client, explaining the purpose and benefit of each service and product.
• Develop and suggest new massage and body treatment services and programs; promote spa programs and services with the goal of enhancing member participation.

Communication and Relationships

• Deliver exceptional service experience to members, guests, and Associates with a goal of retaining clients for repeat business.
• Keep reception staff informed of your whereabouts during your shift should you leave the spa.
• Communicate timely and follow up, as appropriate.
• Active participation in required events, programs, meetings, and trainings.

Other Job Functions

• Flexibility in work schedule, as the job may require day and evening shifts, weekends and holidays.
• Maintain cleanliness of Relaxation Room and stock level of items.
• Assisting with laundry duties.

Qualifications

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Knowledge

• Policies and Regulations — Knowledge of company policies.
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information.
• Computer — Ability to utilize spa software programs, as required.

Experience & Education

• Previous massage and body treatment experience, 500 hours of training.
• Valid California State Massage Therapy License.

Working Conditions / Physical Requirements

• The position deals with outside personnel such as residents and clients on a regular basis with contact in various forms such as in person, phone and email.
• The location of the position changes frequently from indoors to outdoors as site visits are necessary; however, extreme environmental conditions do not exist.
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• It is necessary to adapt to a frequently changing environment.
• Sitting and standing is as needed.
• It is necessary for the position to travel independently to property locations on a regular basis.

An Equal Opportunity Employer

The Bay Club Company (TBCC) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS‑related condition, or persons who are victims of domestic violence.

Estimated Base Pay Range

$16.90 - $45.00 / hour

Other Compensation And Benefits

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off
• Health Insurance
• Offered to Full‑Time associates. Full‑Time status eligibility starting at 25 average hours of work per week.