Massage Therapist

Sonesta International Hotels Corporation; Hilton Head Island, Northern (SC, KY); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a Massage Therapist to provide professional spa and wellness treatments in a luxury hospitality setting. You will deliver personalized guest experiences with a focus on relaxation, care, and guest satisfaction.

The role requires working evenings, weekends, and flexible hours; a valid state license is required where applicable. Previous spa or resort experience is preferred, and you will maintain high standards of sanitation, service, and guest care.

Qualifications

• Previous massage therapy, spa, wellness, luxury hospitality, or resort experience preferred.
• Valid state massage therapy license required where applicable.
• Strong knowledge of massage therapy techniques, anatomy, sanitation standards, and spa best practices.
• Excellent communication, interpersonal, and guest service skills with a polished and professional presence.

Responsibilities

• Provide professional massage therapy services and wellness treatments according to spa, wellness, and hospitality standards.
• Deliver personalized guest experiences by assessing guest preferences, wellness goals, and treatment needs professionally and thoughtfully.
• Maintain strong knowledge of massage techniques, spa treatments, wellness services, and hospitality guest experience standards.
• Create a calm, welcoming, and relaxing environment throughout all guest interactions and treatment experiences.
• Maintain cleanliness, sanitation, and presentation standards across treatment rooms, equipment, linens, tools, and spa areas.
• Follow sanitation procedures, licensing requirements, safety standards, and spa operational policies at all times.
• Support retail sales initiatives by recommending wellness products, spa treatments, and guest care enhancements as appropriate.
• Maintain accurate appointment schedules, guest treatment records, and operational documentation as required.
• Coordinate closely with Spa Reception, Spa Attendants, wellness teams, and hotel leadership to support seamless spa operations and guest satisfaction.
• Assist with spa events, wellness programming, bridal parties, resort activations, and special guest experiences as needed.
• Help foster a calm, welcoming, and guest-focused atmosphere aligned with Sonesta's People People philosophy.

Skills

Massage therapy

Guest service

Communication

Multitasking

Job description

We're People People. Are you? We're Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thing - we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect - delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Wellness is part of the guest experience - and our Massage Therapists help create moments of relaxation, restoration, and care that guests truly remember. As a Massage Therapist, you'll provide personalized spa and wellness treatments while delivering exceptional hospitality and creating a calm, elevated experience for every guest. This role is perfect for someone who's passionate about wellness, guest care, and helping others feel their best in a luxury hospitality environment. If you're skilled, compassionate, and passionate about hospitality and wellness - we'd love to meet you.

What you'll be doing

• Provide professional massage therapy services and wellness treatments according to spa, wellness, and hospitality standards.
• Deliver personalized guest experiences by assessing guest preferences, wellness goals, and treatment needs professionally and thoughtfully.
• Maintain strong knowledge of massage techniques, spa treatments, wellness services, and hospitality guest experience standards.
• Create a calm, welcoming, and relaxing environment throughout all guest interactions and treatment experiences.
• Maintain cleanliness, sanitation, and presentation standards across treatment rooms, equipment, linens, tools, and spa areas.
• Follow sanitation procedures, licensing requirements, safety standards, and spa operational policies at all times.
• Support retail sales initiatives by recommending wellness products, spa treatments, and guest care enhancements as appropriate.
• Maintain accurate appointment schedules, guest treatment records, and operational documentation as required.
• Coordinate closely with Spa Reception, Spa Attendants, wellness teams, and hotel leadership to support seamless spa operations and guest satisfaction.
• Assist with spa events, wellness programming, bridal parties, resort activations, and special guest experiences as needed.
• Help foster a calm, welcoming, and guest-focused atmosphere aligned with Sonesta's People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous massage therapy, spa, wellness, luxury hospitality, or resort experience preferred.
• Valid state massage therapy license required where applicable.
• Strong knowledge of massage therapy techniques, wellness treatments, anatomy, sanitation standards, and spa best practices.
• Excellent communication, interpersonal, and guest service skills with a polished and professional presence.
• Ability to create relaxing, personalized, and elevated guest experiences.
• Strong attention to detail with a focus on cleanliness, presentation, wellness, and service quality.
• Knowledge of spa products, wellness services, retail sales, and hospitality service standards preferred.
• Ability to multitask and remain organized in a fast-paced spa or hospitality environment.
• Flexible availability including evenings, weekends, holidays, and resort operational support as needed.
• A passion for hospitality, wellness, guest engagement, and creating memorable spa experiences.

Anticipated Pay Range & Additional Job Information

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here's a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these)

Additional Perks & Employee Discounts

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you'll get in touch with us.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.