House Attendant

Sonesta International Hotels Corporation; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels in Austin is seeking a dedicated House Attendant to help maintain spotless public spaces and support housekeeping operations. You’ll work with Front Office, Engineering, and Housekeeping teams to ensure guest rooms and areas stay guest-ready, clean, and welcoming for every guest.

This role fits someone who is energetic, detail-oriented, and eager to contribute to memorable guest experiences.

Qualifications

• Previous housekeeping, hospitality, janitorial, or facilities experience preferred.
• Strong attention to detail and cleanliness.
• Ability to work well in a fast-paced hotel environment.

Responsibilities

• Maintain cleanliness and presentation of hotel public spaces (lobbies, restrooms, fitness areas).
• Assist Housekeeping by delivering linens, supplies, and amenities.
• Support room readiness and respond to guest requests promptly.
• Report maintenance concerns and safety hazards to leadership.
• Collaborate with Front Office, Engineering, and Operations to ensure guest satisfaction.

Skills

Housekeeping experience

Hospitality mindset

Attention to detail

Teamwork

Flexible schedule

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Exceptional guest experiences are built on clean, welcoming, and well-maintained spaces throughout the hotel. As a House Attendant, you’ll support housekeeping and hotel operations by helping maintain public areas, assisting housekeeping teams, and ensuring the property stays clean, organized, and guest‑ready at all times. This role is perfect for someone who enjoys staying active, takes pride in maintaining high standards, and thrives in a fast‑paced hospitality environment. If you’re dependable, team‑oriented, and passionate about hospitality operations — we’d love to meet you.

What you’ll be doing

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest‑facing areas.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
• Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
• Ability to work efficiently in a fast‑paced hospitality environment.
• Strong attention to detail with a focus on cleanliness, organization, and operational readiness.
• Positive attitude with a strong work ethic and willingness to support the team wherever needed.
• Strong teamwork, communication, and time management skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Ability to respond professionally to guest requests and support operational teamwork across departments.
• Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.
• A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.

Anticipated Pay Range & Additional Job Information

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

How we reward you

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Disability

Hospital Indemnity, Critical Illness & Accident Insurance

Educational Assistance

Sonesta Hotel Discounts (yes, you’ll want to use these)

Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.