Massage Therapist

Innisbrook Resort and Golf Club; Dunedin (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Innisbrook Resort and Golf Club recherche un thérapeute de massage pour fournir des traitements de haute qualité dans un environnement de spa. Le candidat devra posséder un diplôme d'études secondaires et une licence de massage de l'État de Floride, ainsi que des compétences exceptionnelles en service à la clientèle. Cette position nécessite de travailler harmonieusement dans un environnement dynamique tout en assurant le bien-être des clients.

Qualifications

• Diplôme d'études secondaires ou équivalent requis.
• Licence de massage active exigée pour la Floride.
• Expérience dans le secteur du service à la clientèle, de préférence dans un spa.

Responsibilities

• Fournir des massages et des traitements corporels professionnels.
• Assurer une excellente expérience client tout en respectant les protocoles du spa.
• Maintenir la propreté et l'organisation des espaces de travail.

Skills

Customer service

Communication

Professional discretion

Teamwork

Education

High School Diploma or GED

Active massage license issued by the State of Florida

Job description

The Massage therapist is responsible for providing exceptional customer service while providing professional massage and body treatments.

ESSENTIAL JOB FUNCTIONS

• Understands and uses universal precautions when providing services. Assesses contraindications of guest that may prevent service from taking place.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Recommends products for home use with a minimum service to sales ratio of 25%.
• Performs all treatments on services’ menu based on current certifications.
• Suggests to guests other beneficial treatments offered in the spa.
• Understands the ingredients in products and can explain their benefits to the guests. Answers guest’s questions in a knowledgeable and professional manner.
• Begins and ends all treatments on time.
• Works assigned schedule.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director of product needs.
• Creates and maintains client cards with treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Completes other duties assigned by the Spa Director.
• Cleans and disinfects all equipment on a daily basis.
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

EDUCATION/EXPERIENCE

• High School Diploma or GED.
• Must maintain an active massage license issued by the State of Florida.

REQUIREMENTS

• Customer service experience, preferably in a spa.
• Ability to explain various treatments/services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Strong team player.
• Must be comfortable with product recommendation.
• Previous massage experience preferred.

PHYSICAL DEMANDS

• Ability to lift 25 lbs.
• Ability to stand or sit for long periods.
• Awareness of proper body mechanics to prevent injury.
• Ability to bend, stretch, twist, stoop, kneel or reach with body, arms and/or legs.

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.

Must be able to change activity frequently and cope with interruptions

About the company

Innisbrook Resort and Golf Club is a hotel and country club resort in the southeastern United States, located in Palm Harbor, Florida, northwest of Tampa.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.