Massage Therapist

Bally's; Biloxi (MS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Bally's Biloxi is seeking a licensed Massage Therapist to deliver skilled spa services and ensure guest satisfaction. The role emphasizes safety, cleanliness and professional guest interaction.

Responsibilities include educating guests about treatments, maintaining equipment and supporting the spa team with flexible scheduling and high-energy service delivery.

Qualifications

• Strong interpersonal and communication abilities required.
• Professional appearance and demeanor for guest interactions.
• Ability to educate guests about services and products.
• Willingness to work a flexible schedule and adapt to spa needs.

Responsibilities

• Provides safe, appropriate and effective massage techniques.
• Reviews basic medical history of guest prior to each session and assesses any problems.
• Explains procedures and applies techniques suitable to guest needs.
• Observes guest reaction and modifies massage as needed; solicits feedback.
• Educates guests on services being performed.
• Restocks towels and supplies.
• Reports guest issues to management.
• Monitors treatment areas for cleanliness.
• Maintains equipment and uses products to aid cost controls.
• Keeps service area stocked, cleaned, and sanitized.
• Attends training and staff meetings.
• Proficient in a variety of skin massage techniques.
• Strong interpersonal and communication skills.

Skills

Interpersonal skills

Communication skills

Professional image

Sales upsell

Flexible schedule

Education

High School diploma or better

Massage Therapy License

Job description

• Enhances the guest experience by providing exceptional service.
• Greets all guests entering spa.
• Provides safe, appropriate and effective massage techniques.
• Reviews basic medical history of guest prior to each session; assess any problems or conditions and suggest appropriate massage.
• Explains procedures and apply techniques appropriate to guest needs and preferences.
• Observes guest reaction to massage and modify as necessary; solicit feedback and respond accordingly.
• Educates patrons on service(s) being performed.
• Re-stocks towels and supplies.
• Reports any guest issues to management.
• Monitors treatment areas for cleanliness.
• Assists in monitoring cleanliness of locker rooms, picking-up when necessary.
• Adheres to department and property policies and procedures.
• Maintains equipment and uses proper amounts of product to assist with cost controls.
• Keeps service area stocked, cleaned, and sanitized.
• Knows and understands all services and products while educating and training guests in these areas.
• Performs prep work and properly cleans and restocks work area as required.
• Communicates to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Maintains a positive attitude and contributes toward a quality work environment.
• Attends, participates in and supports training and staff meetings for the spa.
• Speaks positively when talking with guests and co-workers.
• Provides tours through the facility disseminating information pertaining to product & services available.
• Performs other functions as necessary or as assigned by management.
• Must be well versed in a variety of skin massage techniques.
• High energy level.
• Excellent interpersonal skills.
• Must project a professional and positive image.
• Ability to effectively sell spa & salon products and services.
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
• Ability to work a flexible schedule.
• Ability to handle and carry out instructions.
• Excellent interpersonal and communication skills.
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Ability to understand and promulgate written memos, instructions, regulations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Education

Preferred

High School or better.

Experience

Preferred

1 year

1 year experience as a practicing Massage Therapist preferred.

Licenses & Certifications

Preferred

Message Therapy License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.