Massage Therapist

Pyramid Global Hospitality; Phoenix (AZ); On-site; USD 17,000 - 28,000; Part time

Job summary

Pyramid Global Hospitality in Phoenix, Arizona, seeks a passionate Massage Therapist to provide exceptional spa experiences. Candidates must have an Arizona Massage Therapist License, excellent customer service skills, and a professional demeanor. Responsibilities include performing massages, maintaining a neat work area, and ensuring an ample product inventory. The role requires previous experience in massage therapy and customer service, with a commitment to hospitality standards. Compensation begins at $5.60 per hour, with a focus on creating an inclusive work environment.

Qualifications

• Prior experience as a massage therapist.
• Excellent customer service skills.
• Arizona Massage Therapist License in good standing.

Responsibilities

• Perform massages and body treatments on guests.
• Maintain inventory of products needed for treatments.
• Keep work area neat and orderly.

Skills

Customer service skills

Massage techniques

Professional conduct

Education

High school graduate or GED

Graduated from an accredited school of massage therapy

Job description

Essential Functions

• Perform massages and body treatments on guests using safe and professional techniques.
• Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc.
• Maintain a neat and orderly work area consistent with the high standards of the facility.
• Assist in any and all ways in the spa when not scheduled to perform services.
• Constantly maintain an up to date knowledge of the personal services performed.
• Answer all questions related to services performed and products used.
• Perform other related services as assigned by manager.
• Remain on time for work and appointments.

Supportive Functions

In addition to the essential functions, this position may perform a combination of supportive functions. The percentage of time for each function is determined by the supervisor based on the company’s requirements.

Physical Requirements

Frequency Key: Rare – up to 1 hour, Occasional – 1-3 hours, Frequent – 3-6 hours, Constant – 6-8 hours

• Sitting – Occasionally
• Walking, climbing stairs – Frequently
• Crouching, bending, stooping – Frequently
• Reaching – Frequently
• Pushing, pulling – Frequently
• Near vision – Frequently
• Far vision – Frequently
• Hearing – Frequently
• Talking – Frequently
• Lifting/carrying (15 lbs) – Frequently
• Travel – Rare

Other Duties

Assimilate into The Hilton Family PRIDE/CARE culture and demonstrate working knowledge of the service standards. Maintain regular attendance in conformance with the standards.

Safety Requirements

OSHA laws require the use of personal protective equipment when performing duties with potential health or safety risks.

Organizational Relationships

The position reports directly to none.

Specific Job Knowledge, Skill and Ability

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Speak effectively before groups of customers or employees.
• Deal with problems involving several concrete variables in standardized situations.

Education

• High school graduate or GED.
• Graduated from an accredited school of massage therapy.

Experience

• Prior experience as a massage therapist.
• Prior customer service experience.
• Experience in a resort spa preferred.

Licenses or Certificates

• Arizona Massage Therapist License – must be in good standing with the Arizona Massage Board.

Other

• Excellent customer service skills.
• Passionate about providing exceptional experiences for others.
• Professional conduct.
• No solicitating to guests is allowed.

Grooming

All team members must maintain a neat, clean, and well‑groomed appearance. Hair longer than shoulder length must be pulled back in a presentable fashion. Uniforms will be provided and worn.

Notice

Standing, bending, stooping, and lifting weights up to 50 lbs may be required. The hospitality business operates seven days a week, 24 hours a day. A hospitable service atmosphere must be projected at all times.

Compensation

$5.60 per hour.

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.