Mass Torts Paralegal

Laborde Earles Injury Lawyers; Marksville (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Laborde Earles Injury Lawyers is seeking a Mass Torts Paralegal to support the case-handling attorney and manage client communications. The role emphasizes confidentiality, meticulous data entry in Litify, and timely coordination with medical providers and other parties.

A strong sense of professionalism and empathy is essential to serve diverse clients and communities. The position focuses on facilitating timely case progression from signup to disbursal, including filing documents and

Qualifications

• Excellent oral and written communication skills.
• Attention to detail and accuracy.
• Empathy and professionalism.
• Confidentiality, integrity, and strong judgment.
• Problem analysis and problem-solving.

Responsibilities

• Serve clients and support the case-handling attorney on all assigned matters.
• Maintain regular communication with clients and third parties; update on case progress.
• Ensure accurate data entry in Litify CMS and organize matter documents.
• Review, summarize, and file medical records and bills; prepare electronic filings.
• Draft and submit Plaintiff Fact Sheets/Profiles electronically; manage correspondence.
• Track case expenses and maintain orderly records throughout the matter lifecycle.

Skills

Excellent communication

Attention to detail

Empathy

Confidentiality

Problem solving

Job description

Grow with us! We are featured in Inc. Magazine's prestigious 2023 Inc. 5,000 Fastest-Growing Private Companies List and are the 25th fastest-growing private company in the entire state of Louisiana!

Do you find satisfaction in helping people and making a difference in their lives and the lives of their communities? Laborde Earles is committed to providing quality representation to our clients and being fully attentive to their needs, which starts by providing the same favorable environment for our team members. Join us in standing up for our clients, with our community, by our work, and beside each other!

The Opportunity

We are seeking a Mass Torts Paralegal to be accountable to provide the best possible customer service to our clients and act as their advocate when working with third parties on their behalf. This is an ideal position for a relatable and engaging individual with the skills to effectively communicate with individuals of all cultures and backgrounds. This role requires strong interpersonal skills where professionalism, confidentiality, and integrity are showcased. A successful candidate for the role will be conscious of deadlines and cognizant of client communication as maintaining regular communication with clients is vital to the case outcome. Success in this role will also require strong oral communication, phone etiquette, and guest relations skills as they are accountable for providing hospitable and excellent customer service, while instantaneously obtaining relevant details for assigned cases. As a Mass Torts Paralegal, you must be able to ensure accurate and efficient data entry of all assigned cases. We are looking for someone who is motivated to make a difference in the lives of our clients and community.

Objective

Serve clients and support the case-handling attorney on all assigned matters.

Desired Outcomes

• Accountable to provide the best possible customer service to our clients and act as their advocate when working with any third parties on their behalf.
  • Contact clients at minimum every 120 days to give case updates and check in with client regarding:
    • How they are doing and if there is anything else we can do to assist them;
    • Status of medical treatment;
    • Satisfaction with Laborde Earles’ handling of the case.
  • Contact third parties such as medical providers and insurance companies on behalf of the client.
  • Maintain a 15% or lower drop-out rate.
  • Return client calls within 1 or 2 business days.
  • Maintain confidential information, including medical records, insurance details, and contact information, ensuring proper and accurate data entry and organization within Litify, the Case Management System (CMS).
  • Request, review, and summarize medical records and bills.
  • Prepare and file complaints via Electronic Case Filing.
  • Prepare and submit Plaintiff Fact Sheets/Plaintiff Profile Forms electronically.
• Accountable to ensure that all matters assigned are handled as quickly, accurately, and thoughtfully as possible from case sign up through disbursal.
  • Follow the Case Management Matter Plan and/or docket for each case assigned and complete each task timely, accurately, and completely.
  • Ensure all data is properly and accurately entered into Litify.
  • Organize, save, and file all matter-related documents.
  • Draft, save, mail, fax, and/or email correspondence and supporting documents.
  • Keep track of cases expenses, including copy and postage charges, entering into Litify for each client.
• Accountable to provide handling attorney support as requested and as outlined in CMS Tasks.
  • Timely response and completion of tasks assigned by handling attorney.
  • Timely completion of all CMS Plan tasks.

Skills/Abilities

• Excellent oral and written communication skills
• Attention to detail and accuracy
• Empathy and Professionalism
• Confidentiality, integrity, and strong judgment
• Problem analysis and problem-solving