Masonry Technical Installation

NAPCO Security Technologies; Janesville (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

NAPCO Security Technologies is seeking a Masonry Technical Installation Representative, responsible for providing technical expertise and conducting training on Westlake Royal Stone Solutions products. The position will develop relationships with contractors and ensure high installation quality through hands-on training.

The ideal candidate will have at least 5 years of masonry experience and be proficient in safety initiatives. Strong communication skills and a proactive approach to training are essential.

Qualifications

• Minimum 5 years construction/masonry experience or 3 years installing manufactured stone veneer.
• Proficiency in Spanish is a plus.
• Strong product knowledge and understanding of building codes.

Responsibilities

• Conduct training on installation guidelines and products.
• Develop relationships with contractors in the territory.
• Lead safety initiatives and ensure safety is integral to all activities.

Skills

Construction knowledge

Masonry experience

Time-management skills

Problem-solving skills

Communication skills

Education

5 years of construction and/or masonry experience

Job description

Job Summary

Masonry Technical Installation Representative will serve as the technical subject matter expert and be responsible for responding to technical, installation and product‑related questions. The position will also develop and implement classroom and field installation training programs for Westlake Royal Stone Solutions products, with product responsibility covering all Stone brands. The ideal candidate will be located in the Central Region (IL/OH/MI/IN/WI).

Duties and Responsibilities

• Work safely every day and demand safety from those in contact.
• Conduct training on Westlake Royal Stone Solutions products and installation guidelines for sales teams and consumers.
• Deliver product knowledge training on ancillary products to educate and create demand.
• Present PowerPoint training for contractors, builders and industry professionals.
• Increase installation quality by performing hands‑on training.
• Increase qualified installers by collaborating with trade organizations and training schools.
• Develop relationships with contractors and installation companies within the territory.
• Participate in preconstruction and job‑site visits for ongoing projects.
• Assist the Area Sales Manager in pulling through demand with job‑specific support and training.
• Provide support to regional sales teams to grow sales through product knowledge, support and service.
• Support the Warranty Claims Department through site visits for information gathering.
• Lead safety initiatives, ensuring safety is integral to all activities.

Education, Experience and Qualifications

• 5 years of construction and/or masonry experience, or at least 3 years installing manufactured stone veneer.
• Proficiency in Spanish is a plus.
• Expertise in installation techniques, product knowledge, building codes and product warranties.
• Strong time‑management and problem‑solving skills.
• Highly motivated and results‑driven.
• Excellent written and verbal communication skills.
• Ability to communicate, present, and influence credibly and effectively.

Equal Employment Opportunity

Westlake Management Services, Inc. is proud to offer equal employment opportunities to qualified applicants and to succeed as members of our team regardless of race, religion, color, national origin, ancestry, disability, genetic information, marital status, gender, gender identity, sexual orientation, age, veteran status, or any other characteristic protected by law.