Marriott Ann Arbor Ypsilanti at Eagle Crest - Banquets Captain

Aimbridge Hospitality; Ypsilanti (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a Banquets Captain for their Marriott Ann Arbor Ypsilanti location. The role involves supervising banquet functions, ensuring high service standards, and maintaining guest satisfaction. Ideal candidates will have supervisory experience and a commitment to service excellence.

Benefits

Medical, Dental, Vision

Disability Insurance

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• At least 1 year of progressive experience in a hotel or related field.
• Alcohol Awareness Certification required.

Responsibilities

• Supervises and assists with the setup, service, and cleanup of banquet functions.
• Ensures high standards of service, safety, and guest satisfaction.

Skills

Customer Service

Supervisory Skills

Education

High School Diploma

College Coursework

Job description

Marriott Ann Arbor Ypsilanti at Eagle Crest - Banquets Captain

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Job Overview

The Banquet Captain supervises and assists with the setup, service, and cleanup of banquet functions. Responsibilities include ensuring high standards of service, safety, and guest satisfaction.

Minimum Qualifications

• At least 1 year of progressive experience in a hotel or related field. High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory experience preferred.
• Alcohol Awareness Certification (must comply with state regulations).

Responsibilities

• Approach guest and employee interactions in a friendly, service-oriented manner.
• Maintain regular attendance and high personal appearance standards, including proper uniform and name tag.
• Inspect banquet setups against event orders.
• Ensure safety and efficiency in hotel operations by complying with company standards and regulations.
• Handle cash and financial transactions responsibly.
• Access and secure sensitive areas and information.
• Drive safely for business purposes.
• Represent the company professionally, exercising sound judgment and maintaining trust.

Benefits

Full-time employees are eligible for a benefits package including:

• Medical, Dental, Vision
• Disability Insurance
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Details

This hotel features luxurious amenities, including an indoor pool, hot tub, and on-site dining options like Bentley’s American Grille and The View restaurant.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitality