Markets Support Analyst

47-4921463 BofA Securities, Inc.; Jacksonville (FL); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Bank of America is seeking an Operations Analyst to provide end-to-end support for securities, loans, and derivatives across multiple lines of business. The role focuses on data accuracy, timely processing, and client service across global markets from Jacksonville, FL.

Primary responsibilities include data setup, monitoring trading activity, and handling corporate actions for multiple entities. Strong attention to detail and ability to work under pressure are essential for success in this role.

Qualifications

• 1–3 years of experience in corporate actions
• Attention to detail and time management to meet notification deadlines
• Excellent written and verbal communication with internal/external stakeholders
• Self-motivated and able to work with minimal supervision after ramp
• Ability to present to an audience

Responsabilités

• Set up and maintain core data across clients, accounts, instruments, and agreements
• Ensure transactions are processed accurately and timely
• Monitor client trading activity across markets and support client needs
• Perform duties during high-volume periods in a team environment
• Identify and flag potential risks in a timely manner
• Handle voluntary corporate actions for multiple legal entities and notify events using various applications

Connaissances

Collaboration

Customer focus

Oral communications

Prioritization

Active listening

Adaptability

Business acumen

Client management

Data collection

Outils

Microsoft Office

Excel

Copilot

Description du poste

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’s physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us! Job Description: This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Job Description

AMRS Event Capture / Notifications team within Assert Services primary functions are to receive in Corporate Action related event information (Voluntary / Optional Dividend & Mandatory) daily from multiple custodians across the globe including our external vendor S&P Global, scrubbing the data to create one golden source of information and create notifications of the event details within our internal system to then be distributed to our clients across multiple legal entities (MLPRO / BOFAS / MLPFS, etc.) that are holding that particular security.

Responsibilities

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms.
• Ensures transactions are completed in an accurate and timely manner.
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs.
• Performs tasks accurately during high volume periods in a team environment.
• Identifies and flags potential risks in a timely manner.
• Perform functions related to voluntary corporate actions (mergers, exchanges, tender offers, subscriptions) for 10 different legal entities within Bank of America and across AMRS / EMEA and APAC.
• The analyst will be responsible for creating event notifications using multiple applications, partnering with our Corporate Actions Contact Center to ensure we provide platinum service to our FA's and clients within GWIM as well as our PB client base.

Required Qualifications

• 1-3 years of experience in corporate actions
• 1 to 3 years of Microsoft Office / Excel / Copilot experience
• The role requires outstanding attention to detail, time management as deadlines can not be missed on notification of expiring events, excellent communication skills (both verbal and written) with our internal and external stakeholders and the ability to work under pressure and in a team environment.
• Presentable, confident and LOB / client focused.
• Demonstrate the ability to work under pressure in a team environment.
• Self-motivated and able to work with little or no supervision after a period of time.
• Ability to present to an audience
• Strong analytical and problem-solving skills

Desired Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Skills

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift: 1st shift (United States of America)

Hours Per Week: 40

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency