Global Markets, Business Support Manager - Director

Bank of America; New York (NY); Sur place; USD 175 000 - 250 000; Plein temps

Avantages offerts par ce poste

Discretionary annual bonus

Competitive benefits

Résumé du poste

Bank of America in New York seeks a senior AMRS FICC Sales COO partner to drive growth across the client franchise using strong product knowledge and analytics. You will collaborate with AMRS Credit and Securitized Products Sales to identify opportunities and improve client engagement while upholding risk and control standards.

Responsibilities include turning insights into action, enhancing offerings with technology and platforms, resolving onboarding and operational issues, and delivering on

Qualifications

• Strong knowledge of Markets products with Credit and/or Securitized Products experience preferred.
• Commercial and client mindset, with ability to connect data, client activity and product capabilities to growth opportunities.
• Strong analytical skills with the ability to translate complex information into clear commercial insights and actions.
• Excellent written and verbal communication skills, with the ability to influence senior stakeholders and build strong partnerships across Sales, Trading and support functions.
• Advanced Excel, PowerPoint and MIS capabilities, with a strong focus on translating data into actionable business intelligence.
• Strong problem-solving skills, attention to detail and the ability to identify root causes and deliver practical, sustainable solutions.
• Proven ability to manage projects and drive execution across multiple stakeholders and competing priorities.
• Strong risk and control mindset, with experience identifying control gaps and developing sustainable remediation.

Responsabilités

• Drive client growth strategy: Partner with FICC Sales to identify and execute opportunities to deepen client relationships, increase product penetration and grow the overall franchise.
• Turn insights into action: Analyze client, revenue and activity trends to identify opportunities, track performance and help prioritize Sales focus and resources.
• Enhance the client offering: Partner with Sales, Trading, Technology and infrastructure teams to advance products, platforms and capabilities that support client growth and improve the client experience.
• Enable client business: Proactively resolve operational, onboarding, trade and infrastructure issues that can impede client activity or constrain growth.
• Deliver responsible growth: Ensure client strategies and business initiatives are executed within applicable regulatory, policy, risk and control requirements.
• Represent the Sales franchise: Act as a delegate for Sales in key management routines, risk assessments, audits, regulatory reviews and remediation activities.
• Increase operating leverage: Drive process improvements, expense discipline and enhanced revenue reporting to create capacity and improve Sales productivity.
• Execute strategic priorities: Lead and contribute to AMRS and Global FICC Sales initiatives that strengthen connectivity across products, regions and client segments.

Connaissances

Markets knowledge

Credit experience

Securitized products

Analytical thinking

Communication skills

Excel proficiency

PowerPoint expertise

MIS capabilities

Project management

Outils

Excel

PowerPoint

Description du poste

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in‑office culture that supports collaboration, engagement, and career development. Our approach includes clear in‑office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description

The candidate will join the AMRS FICC Sales COO team, partnering closely with our AMRS Credit and Securitized Products Sales teams to help drive growth across the client franchise. This role will sit at the intersection of client strategy and business performance, using strong product knowledge and analytics to identify growth opportunities, deepen client engagement and increase the effectiveness of our Sales teams. The role will also ensure growth is delivered within a strong risk and control framework, partnering with Operations, Technology, Finance, Legal, Compliance and Risk to address regulatory requirements, remove barriers to client activity and improve the end‑to‑end client experience.

Key Responsibilities

• Drive client growth strategy: Partner with FICC Sales to identify and execute opportunities to deepen client relationships, increase product penetration and grow the overall franchise.
• Turn insights into action: Analyze client, revenue and activity trends to identify opportunities, track performance and help prioritize Sales focus and resources.
• Enhance the client offering: Partner with Sales, Trading, Technology and infrastructure teams to advance products, platforms and capabilities that support client growth and improve the client experience.
• Enable client business: Proactively resolve operational, onboarding, trade and infrastructure issues that can impede client activity or constrain growth.
• Deliver responsible growth: Ensure client strategies and business initiatives are executed within applicable regulatory, policy, risk and control requirements.
• Represent the Sales franchise: Act as a delegate for Sales in key management routines, risk assessments, audits, regulatory reviews and remediation activities.
• Increase operating leverage: Drive process improvements, expense discipline and enhanced revenue reporting to create capacity and improve Sales productivity.
• Execute strategic priorities: Lead and contribute to AMRS and Global FICC Sales initiatives that strengthen connectivity across products, regions and client segments.

Qualifications / Skills

• Strong knowledge of Markets products, with Credit and/or Securitized Products experience preferred.
• Commercial and client mindset, with the ability to connect data, client activity and product capabilities to growth opportunities.
• Strong analytical skills with the ability to translate complex information into clear commercial insights and actions.
• Excellent written and verbal communication skills, with the ability to influence senior stakeholders and build strong partnerships across Sales, Trading and support functions.
• Advanced Excel, PowerPoint and MIS capabilities, with a strong focus on translating data into actionable business intelligence.
• Strong problem‑solving skills, attention to detail and the ability to identify root causes and deliver practical, sustainable solutions.
• Proven ability to manage projects and drive execution across multiple stakeholders and competing priorities.
• Strong risk and control mindset, with experience identifying control gaps and developing sustainable remediation.
• Independent, proactive and adaptable, with the ability to operate effectively in a fast‑paced, client‑focused and results‑driven environment.

Shift & Schedule

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information: Pay range $175,000.00 - $250,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

Company Culture

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Values

Learn about our four values that represent what we believe.

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency