Markets Operations & Process Analyst

rb; Richmond (VA); On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

Educational assistance

Parental leave

Adoption assistance

Dependent and elder care support

Job summary

The Federal Reserve Bank of New York seeks a detail-oriented Business Operations Analyst to join the Markets Business Services team in Richmond, VA. You will coordinate administrative support, travel arrangements, budgets, and process improvements while collaborating with leadership and cross-functional teams.

You will manage calendars, prepare reports, and assist in meetings across onsite, virtual, and hybrid formats.

Qualifications

• Professional administrative assistant and business operations experience.
• Self-starter with exceptional attention to detail and follow-up skills.
• Proven ability to manage multiple priorities and calendars.
• Strong calendar management including high-volume meetings.
• Strategic thinking and effective task prioritization.
• Excellent customer service orientation and initiative.
• Independent worker who collaborates with minimal supervision.
• Strong problem-solving and judgment for day-to-day admin matters.

Responsibilities

• Provide high-level support to Markets Group leadership and teams.
• Manage and coordinate complex schedules for multiple executives.
• Coordinate domestic and international travel arrangements.
• Maintain calendars and shared mailboxes with precision.
• Monitor staffing activities and travel budgets.
• Maintain SharePoint Travel Page and digital resources.
• Plan and coordinate team events and meetings; manage logistics.

Skills

Administrative support

Calendar management

Travel planning

Budget/expense tracking

Communication

Team collaboration

Problem solving

Discretion with confidential data

MS Office

SharePoint

Tools

MS Office Suite

Workday

SharePoint

AI tools

Job description

The Federal Reserve Bank of New York seeks a detail-oriented Business Operations Analyst to join the Markets Business Services team in Richmond, VA. You will coordinate administrative support, travel arrangements, budgets, and process improvements while collaborating with leadership and cross-functional teams.

You will manage calendars, prepare reports, and assist in meetings across onsite, virtual, and hybrid formats.