Senior Payments Systems Configuration Analyst

Federal Reserve Bank of New York; Boston (MA); On-site; USD 72,300 - 108,500; Full time

Job summary

The Federal Reserve Bank of New York seeks a qualified applicant for a full-time position focusing on business application configuration and customer service. The candidate will manage operational improvements, engage with internal stakeholders, and address technical issues.

The role requires a Bachelor's degree or equivalent experience, along with five to eight years in a relevant field. Strong communication, project management skills, and experience with business applications are essential.

Qualifications

• Bachelor’s Degree or relevant experience required.
• Five to eight years of preferred experience in a similar role.
• Ability to troubleshoot and resolve technical issues.

Responsibilities

• Coordinate and perform business application tasks in Federal Reserve systems.
• Conduct due diligence, research, and analysis.
• Act as primary point of contact for customers.

Skills

Advanced Customer Service skills

Operational efficiencies and improvements

Excellent multitasking and communication skills

Research and analysis capabilities

Education

Bachelor’s Degree or relevant experience

Five to eight years of preferred experience

Tools

Microsoft Office

FedLine

FedPayments Manager

Job description

The Federal Reserve Bank of New York seeks a qualified applicant for a full-time position focusing on business application configuration and customer service. The candidate will manage operational improvements, engage with internal stakeholders, and address technical issues.

The role requires a Bachelor's degree or equivalent experience, along with five to eight years in a relevant field. Strong communication, project management skills, and experience with business applications are essential.