Marketplace Specialist (opens in new tab)

Bellavix; Cary, Northern (NC, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

100% remote

Career growth opportunities

Collaborative, growth-focused culture

Job summary

BellaVix is a 100% remote marketplace management agency seeking a Marketplace Specialist to drive listing optimization, reporting, and inventory coordination across Amazon and Walmart. You will engage with clients and internal teams, maintain SOPs, and push for solutions in a fast-paced, growth-oriented environment.

The role emphasizes data-driven decisions, strong English communication, and leadership potential within BellaVix, with opportunities for career growth and cross-functional exposure

Qualifications

• 1+ years of Amazon/Walmart Marketplace experience.
• Strong analytical skills with data-driven insights.
• Excellent written and spoken English (C1-C2).
• Remote work ability with clear communication.

Responsibilities

• Generate daily, weekly, and monthly reports with KPIs.
• Create and optimize Amazon/Walmart product listings via flat files and uploads.
• Monitor inventory and coordinate to prevent stockouts with internal teams.
• Open and manage support cases with Amazon/Walmart; push for solutions.
• Contribute to company blog and industry thought leadership.

Skills

Marketplace management

Data-driven decision making

English proficiency (C1-C2)

Remote collaboration

Problem solving

Tools

Amazon Seller Central

Walmart Seller Center

Slack / Email / PM tools

Job description

BellaVix is a marketplace management company focused on scaling established consumer brands on the world’s largest eCommerce platforms. We help our partners maximize their sales potential on Amazon, Walmart, and other marketplaces through strategic execution and data-driven optimization.

We are looking for a motivated, career-driven Marketplace Specialist who wants to grow in the fast-paced world of eCommerce. This is not just a job—it’s an opportunity to develop expertise in online marketplaces, gain experience across multiple disciplines, and build a long-term, rewarding career with a top-tier agency.

BellaVix is a 100% remote company that values accountability, collaboration, and personal growth. We don’t micromanage—you’ll be trusted to take ownership, contribute ideas, and help our clients succeed.

We seek individuals who are:

• Motivated self-starters who take initiative and solve problems proactively.
• Passionate about eCommerce and want to develop a specialized skill set.
• Eager to learn and contribute to a growing, high-performance team.
• Solution-driven thinkers who don’t take “no” for an answer when facing challenges.

A successful Marketplace Specialist at BellaVix will:

• Be available Monday - Friday, 8 AM - 4 PM US EST, ensuring responsiveness across Slack, email, and project management tools.
• Embody a team mentality—we are looking for team players who contribute to a culture of collaboration, share knowledge, and help each other succeed.
• C1-C2 English proficiency required—clear written and verbal communication is essential.
• Proactively communicate with clients and internal teams, keeping stakeholders informed and aligned.
• Follow Standard Operating Procedures (SOPs) for marketplace management, troubleshooting, and reporting.
• Consistently update performance reports and add insights to help guide strategic decisions.
• Take ownership of routine audits, identifying opportunities for listing improvements and operational efficiency.
• Monitor and manage inventory, ensuring accuracy and resolving potential issues before they escalates.
• Open and manage support cases with Amazon/Walmart, proactively resolving account health concerns.
• Push Amazon Support to resolve issues—we do not take “no” for an answer from Amazon support. We escalate, troubleshoot, and push for solutions rather than waiting around for someone to tell us what to do.
• Maintain high-quality customer service, ensuring timely responses and issue resolution for our partners.
• Engage in thought leadership by contributing to the company blog and sharing eCommerce insights.
• Actively participate in team calls, contributing to discussions, asking questions, and offering insights.
• Self-educate on industry trends and new marketplace policies, bringing valuable knowledge to the team.
• Approach challenges with a solution-driven mindset—we expect creative problem-solving, not excuses.
• Be comfortable working in a remote environment, demonstrating self-discipline, time management, and accountability.

Seek long-term growth opportunities—this is an entry point into account management, process management, and leadership within BellaVix. We promote from within and offer career paths in client strategy, team leadership, and operations management.

Professional fluency in English (both written and verbal) is essential for this role.

Responsibilities

As a Marketplace Specialist, you will execute various tasks associated with selling on large marketplaces. Your responsibilities will include:

Marketplace Management & Reporting

• Generate daily, weekly, and monthly reports with key performance insights.
• Identify trends and suggest data-driven improvements for optimization.
• Create, optimize, and maintain Amazon and Walmart product listings via flat files and manual uploads.
• Conduct routine listing audits to improve search rankings and visibility.
• Ensure all listings meet Amazon/Walmart compliance requirements.
• Perform ongoing split testing on product titles, bullet points, and descriptions to improve conversions.
• Update and enhance A+ Content, storefronts, and product images for better customer engagement.

Inventory & Operations

• Monitor inventory levels and coordinate with internal teams to prevent stockouts.
• Troubleshoot suppressed listings, stranded inventory, and order fulfillment issues.
• Open and manage support cases with Amazon and Walmart to resolve listing suppressions, policy violations, and other marketplace issues.
• Do not accept “no” from Amazon Support—escalate cases, push for solutions, and work to get issues resolved efficiently.
• Be client-facing and handle communications with professionalism and confidence.
• Work closely with internal teams, providing updates, recommendations, and strategic input.
• Keep clients informed about changes, challenges, and new opportunities in their accounts.

Thought Leadership & Industry Growth

• Contribute to company blog posts and thought leadership initiatives.
• Participate in team discussions and knowledge sharing to help keep BellaVix ahead of industry trends.

What We Expect from You

A Growth Mindset: You are passionate about eCommerce and digital marketing, always eager to learn and improve.

Initiative & Ownership: You take charge of your responsibilities and follow through without micromanagement.

Strong Organization & Attention to Detail: You manage tasks efficiently, meet deadlines, and keep track of multiple projects.

Communication & Collaboration: You can clearly articulate ideas, provide updates, and engage in both client-facing and internal discussions.

Problem-Solving Mentality: You thrive in fast-paced environments and are relentless in finding solutions to operational challenges.

Career Growth Orientation: You see this role as a stepping stone into account management and leadership within BellaVix. We actively promote from within, and opportunities exist for process management, client strategy, and team leadership.

Required Qualifications

As an Advertising Manager, you will be in charge of leading a team that can implement the right strategies to meet our partners’ goals; effective and efficient internal operations focusing on reporting and general deliverables, clear and concise communications between internal and external partners, and participation in the blog and future marketing efforts contributing to industry-leading strategies, best practices, and innovation in the eco-system.

• 1+ years of Amazon/Walmart Marketplace experience.
• Strong analytical skills and ability to interpret data for insights.
• Strong written and verbal English skills (C1-C2 proficiency required).
• Background in customer service or account management is a plus.
• Ability to work effectively in a remote team environment with minimal supervision.

Strong written and verbal communication skills.

Career Growth: This isn’t just a job—it’s an opportunity to grow into account management, process management, and leadership.

100% Remote Work: Enjoy the freedom and flexibility of working from home.

Collaborative Culture: We are a tight-knit, motivated team that supports each other’s success.

Ongoing Learning: We encourage professional development, industry education, and staying ahead of eCommerce trends.

Make an Impact: Your work directly influences client success and company growth.

If you are passionate about eCommerce, problem-solving, and marketplace management, this is the role for you. Join us and build a long-term, rewarding career at BellaVix.