Marketplace Operations Lead – E‑Commerce Catalog & Listings

Mohawk Industries; Georgia; On-site; USD 70,000 - 100,000; Full time

Job summary

Mohawk Industries is seeking a Sr E‑Commerce Specialist to own day‑to‑day marketplace execution, focusing on catalog accuracy, portal administration, and listing maintenance across Amazon and other marketplaces. This role handles data quality, content syndication, and inventory coordination in a fast‑paced online environment.

You will work with PIM, seller/vendor platforms, and 3PL systems to ensure high standards, monitor listing health, and optimize promotions and channel performance.

Qualifications

• Bachelor's degree in a related field or equivalent education and/or experience.
• 3-6 years of hands‑on marketplace or e‑commerce operations experience (Amazon Seller Central and/or Vendor Central required). Wayfair, Walmart, Shopify admin, or 3PL portal experience strongly preferred.
• Proven experience creating, auditing, and maintaining product listings and catalog data at volume. Account management or field/inside sales experience alone is not a substitute.
• Advanced Excel skills (lookups, pivots, data cleanup). PIM, ERP, feed tools, or marketplace software experience is a plus.
• Adobe Creative Suite is helpful for asset prep but is not the core of the role.

Responsibilities

• Execute and maintain product listings across Amazon and other marketplaces, including titles, bullets, backend keywords, images, enhanced content, variations, and rich media.
• Own catalog data quality: create, input, audit, and correct product information for branded and private‑label SKUs in PIM, seller portals, partner platforms, and 3PL systems.
• Process high-volume operational work in portals, and partner platforms, including content syndication, inventory updates, FBA/inbound workflows, listing health, and fee or policy issues.
• Monitor listing health, Buy Box eligibility, suppressed listings, policy flags, and order‑defect metrics; resolve issues inside the portals and document root cause and fix.
• Coordinate inventory, inbound shipments, packaging, and channel compliance requirements with internal teams and 3PL / fulfillment partners.
• Build and maintain online promotions, coupons, and merchandising placements according to channel calendars and brand guidelines.
• Maintain accurate product feeds and content syndication; audit live pages against source data and correct discrepancies quickly.
• Track channel performance in Excel and reporting tools; flag operational issues such as stockouts, content gaps, pricing errors, and delayed shipments with recommended fixes.
• Document processes, checklists, and after‑action notes so marketplace work is repeatable, auditable, and transferable.
• Stay current on marketplace policy, feed, image, and fulfillment rule changes that affect listing compliance and day‑to‑day execution.
• Partner with brand, supply chain, and e‑commerce leadership on system and process improvements.
• This role is not a customer‑facing sales assignment.
• Support Brand Registry, account permissions, and partner‑platform administration as assigned, following established controls.
• Work as part of the e‑commerce team on projects and assignments; escal…
• Perform other duties as needed.

Skills

Detail orientation

Process discipline

Excel skills

Written communication

Education

Bachelor's degree or equivalent

Tools

PIM

ERP

Adobe Creative Suite

Job description

Mohawk Industries is seeking a Sr E‑Commerce Specialist to own day‑to‑day marketplace execution, focusing on catalog accuracy, portal administration, and listing maintenance across Amazon and other marketplaces. This role handles data quality, content syndication, and inventory coordination in a fast‑paced online environment.

You will work with PIM, seller/vendor platforms, and 3PL systems to ensure high standards, monitor listing health, and optimize promotions and channel performance.