Senior Marketplace E‑Commerce Specialist

Mohawk Industries, Inc.; Sugar Valley (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Mohawk Industries is seeking a Sr E-Commerce Specialist to own day-to-day marketplace execution across online channels, focusing on catalog accuracy, portal administration, listing maintenance, and inventory coordination. You will thrive as a high-performing operator who handles data, portals, and checklists to deliver work at a high standard.

The role emphasizes operations and internal collaboration with brand, supply chain, and e-commerce leadership, rather than customer-facing sales.

Qualifications

• 3–6 years of hands-on marketplace or e‑commerce operations experience (Amazon Seller Central and/or Vendor Central required).
• Advanced Excel skills (lookups, pivots, data cleanup).
• Experience with catalog data maintenance across portal and listing systems.

Responsibilities

• Execute and maintain product listings across Amazon and other marketplaces, including titles, bullets, backend keywords, images, enhanced content, variations, and rich media.
• Own catalog data quality: create, input, audit, and correct product information for branded and private-label SKUs in PIM, seller portals, partner platforms, and 3PL systems.
• Process high-volume operational work in portals and partner platforms, including content syndication, inventory updates, FBA/inbound workflows, listing health, and fee or policy issues.
• Monitor listing health, Buy Box eligibility, suppressed listings, policy flags, and order-defect metrics; resolve issues inside the portals and document root cause and fix.
• Coordinate inventory, inbound shipments, packaging, and channel compliance requirements with internal teams and 3PL / fulfillment partners.
• Build and maintain online promotions, coupons, and merchandising placements according to channel calendars and brand guidelines.
• Maintain accurate product feeds and content syndication; audit live pages against source data and correct discrepancies quickly.
• Track channel performance in Excel and reporting tools; flag operational issues such as stockouts, content gaps, pricing errors, and delayed shipments with recommended fixes.
• Document processes, checklists, and after-action notes so marketplace work is repeatable, auditable, and transferable.
• Stay current on marketplace policy, feed, image, and fulfillment rule changes that affect listing compliance and day-to-day execution.
• Partner with brand, supply chain, and e-commerce leadership on system and process improvements. This role is not a customer-facing sales assignment.
• Support Brand Registry, account permissions, and partner-platform administration as assigned, following established controls.
• Work as part of the e-commerce team on projects and assignments; elevate exceptions with clear facts and next steps.
• Perform other duties as needed.

Skills

Marketplace Ops

Excel advanced

Data integrity

Cross-functional

Education

Bachelor’s degree

Tools

Amazon Seller Central

Vendor Central

PIM

ERP

Job description

Mohawk Industries is seeking a Sr E-Commerce Specialist to own day-to-day marketplace execution across online channels, focusing on catalog accuracy, portal administration, listing maintenance, and inventory coordination. You will thrive as a high-performing operator who handles data, portals, and checklists to deliver work at a high standard.

The role emphasizes operations and internal collaboration with brand, supply chain, and e-commerce leadership, rather than customer-facing sales.