Marketplace Operations Lead — Amazon & TikTok Shop (Hybrid)

Quip; New York (NY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work in Brooklyn

Competitive compensation

Commuter benefits

Dog-friendly office

Office in DUMBO

Early summer Fridays

Job summary

quip is seeking a Marketplace Operations Manager to own day-to-day performance across Amazon, TikTok Shop, and other 3P marketplaces, and to lead the operational launch of every new marketplace quip enters, building the playbook as you go.You’ll be quip's internal expert on every platform we sell on, the day-to-day partner to our Amazon and TikTok Shop agencies, and the link between marketplaces and our creative, marketing, DTC, operations, and CX teams.

Qualifications

• 3-5+ years in ecommerce or marketplace management.
• Hands-on experience in Amazon Seller Central or TikTok Shop Seller Center (both preferred).
• Experience working with external agencies: briefs, reviews, accountability.
• Ability to read and interrogate marketplace advertising performance.
• Knowledge of FBA inventory mechanics and integrated demand planning.
• Strong analytical skills and proactive communication across multiple channels.

Responsibilities

• Manage day-to-day execution across Amazon Seller Central, TikTok Shop Seller Center, and other 3P marketplaces.
• Monitor Buy Box ownership and unauthorized sellers; elevate issues as needed.
• Plan and execute promotional strategy across marketplaces; align with agencies.
• Maintain marketplace operation trackers, catalogs, and calendars.
• Serve as the primary contact with internal/external partners on marketplace plans.
• Lead operational build-out of new marketplaces with cross-functional teams.
• Audit product detail pages and coordinate catalog management with agencies.
• Oversee inventory health and demand signals, coordinating with agencies on file updates.
• Own marketplace performance readouts, including ad spend, conversion, and content health.

Skills

Ecommerce mgmt

Amazon Seller Central

TikTok Shop Seller Center

Agency coordination

Data analysis

Project management

Tools

Excel

Job description

quip is seeking a Marketplace Operations Manager to own day-to-day performance across Amazon, TikTok Shop, and other 3P marketplaces, and to lead the operational launch of every new marketplace quip enters, building the playbook as you go.You’ll be quip's internal expert on every platform we sell on, the day-to-day partner to our Amazon and TikTok Shop agencies, and the link between marketplaces and our creative, marketing, DTC, operations, and CX teams.