Marketplace Lead | Full Time

Omni Hotels & Resorts; Carlsbad (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Omni La Costa Resort & Spa in Carlsbad, CA is hiring for Marketplace Lead. The role focuses on delivering quality service at the Market Place Cafe, preparing guest drinks and food orders, and keeping the cafe clean and well-stocked.

You will support baristas, handle cash transactions, and ensure a smooth operation during holidays, weekends, mornings and evenings. Prior barista experience and relevant certifications are preferred.

Qualifications

• Good communication skills

Responsibilities

• Handle cash and operate POS systems accurately.
• Maintain housekeeping standards for retail merchandising and Cafe counter cleanliness.
• Restock Cafe counter to supply and demand.
• Interact with guests face-to-face and via phone with courtesy.
• Maintain schedule flexibility for holidays and weekends.

Skills

Communication

Customer service

Cash handling

Education

Food Handlers card & TIPS certification

Tools

POS systems

Job description

Omni La Costa Resort & Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award‑winning Spa at La Costa, recognized among the nation's best, the resort also features acclaimed restaurants showcasing fresh, coastal‑inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle.

At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you're passionate about hospitality, Omni La Costa may be your perfect match.

Marketplace Lead | Full Time

Overview:

The Market Place Cafe Attendant ensure quality service to all guests and prepares guest drinks and food orders. Make sure table appearance and restaurant are spotless at all times. Adhere to all rules, regulations, uniform codes and standards of the hotel. Continuously work towards making an environment that functions smoothly.

Responsibilities:

• General knowledge of cash handling and Point of Sale systems.
• Maintain housekeeping standards as applied to both retail merchandising and Cafe food and beverage cleanliness.
• Ability to check in retail merchandise with accuracy and restock Cafe counter to supply and demand.
• Good communication skills working directly with customers face to face as well as good phone etiquette.
• Schedule flexibility to work Holidays and weekends, mornings and evenings.
• Understanding of the basic operation of kitchen equipment as it relates to the Cafe counter.
• Responsible for bussing and following table setting standards.
• Break down bus stations at the end of your shift, including cleaning all work areas and materials used.
• Clear each course after everyone at the table has finished eating, unless the guest asks you not to. Remove items from the table that the customer does not need.
• Assist the baristas in any way possible to assure quality service.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance.
• The employee is occasionally required to talk or hear and taste or smell.
• The employee must regularly lift and/or move up to 50 pounds and occasionally push/ pull up to 250 lbs.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Qualifications:

• Previous barista experience is preferred.
• Food Handlers card and TIPS certification will be required prior to the start of employment.
• Experience working in a high-volume, fast‑paced environment preferred.
• Must be available to work weekends, holidays and overnight.
• The ability to communicate courteously, professionally and politely is required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.