Marketing Technology Systems Administrator

Jobtailor; West Palm Beach (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in West Palm Beach, FL, is seeking a hands-on SaaS admin to monitor and optimize our core applications and tech stack. You will own integration health, data flow, and uptime while serving as the main point of contact for internal tech issues.

Ideal candidates have 2–3 years in MarTech or SaaS, experience with HubSpot/Asana/Airtable, and a knack for documenting processes and testing fixes. A keen interest in AI tool integration is a plus.

Qualifications

• 2–3 years in MarTech, operations, or SaaS admin.
• Experience configuring tools like HubSpot, Asana/Airtable, and communication platforms.
• Ability to document processes, reproduce bugs, and conduct structured testing.
• Familiarity with AI tools and interest in integrating AI prompts/workflows into business systems.

Responsibilities

• Monitor, maintain, and manage health of core SaaS applications and tech stack.
• Ensure integrations run smoothly, data flows correctly, and uptime is optimized.
• Serve as primary contact for internal technical issues.
• Document user feedback, reproduce triage bugs, and QA fixes before go-live.
• Modify or expand software capabilities as needed.
• Assist in evaluating and embedding AI tools into the architecture.

Skills

MarTech experience

SaaS admin

Documentation & QA

Tools

HubSpot

Asana

Airtable

Job description

Responsibilities

• Independently monitor, maintain, and manage the health of our core SaaS applications and tech stack.
• Ensure integrations run smoothly, data flows correctly, and system uptime is optimized.
• Act as the primary point of contact for internal technical issues.
• Thoroughly document user feedback, reproduce and triage bug reports, and run quality assurance (QA) testing on fixes before they go live.
• Handle incoming requests to modify or expand our software capabilities.
• Assist in evaluating, implementing, and embedding practical AI tools into our existing technical architecture.

Requirements

• 2–3 years of hands‑on experience working within a marketing technology (MarTech), operations, or SaaS software administration environment.
• Foundational experience configuring and administering common business and marketing tools (e.g., CRMs like HubSpot, project management tools like Asana/Airtable, and communication platforms).
• Proven ability to clearly document technical processes, write step‑by‑step reproduction steps for bugs, and conduct structured testing.
• Familiarity with modern AI tools and a strong interest in learning how to technically implement and configure AI prompts, agents, or workflows into business systems.

Core Competencies

Demonstrates expertise in managing and optimizing SaaS applications and tech stacks, with a strong focus on system uptime, integration, and user feedback documentation. Proficient in evaluating and implementing AI tools within business systems.

Tools & Technologies

• HubSpot
• Asana
• Airtable