Marketing Tech Platform Lead — AI‑Driven MedTech CXM (Remote)

Johnson & Johnson; Slab City (NH); Hybrid; USD 102,000 - 177,000; Full time

Benefits offered by this job

Vacation –120 hours per calendar year

Sick time – 40–56 hours depending on F

Parental Leave – 480 hours within one

Job summary

Johnson & Johnson is seeking a Manager, Technical Platform Owner – Marketing to lead the MedTech Global CXM Platform on Microsoft Dynamics. Located in Raritan, NJ, with case-by-case remote options, the role drives the technical strategy and architecture for AI-powered marketing experiences across MSD, Teams, and Outlook.

You will partner with enterprise product teams, manage budgets, and coordinate with vendors to ensure platform reliability and scalability in a regulated environment.

Qualifications

• Bachelor’s degree or higher in a technical field.
• “7 years of related IT experience” or equivalent.
• Experience leading technology delivery in regulated environments.
• Translate business needs into technology roadmaps and investment priorities.
• Engage with senior business stakeholders across functions.
• Strong budgeting, cost optimization, and total cost of ownership awareness.
• Experience with Agile methodologies.

Responsibilities

• Lead education platform transformation technology solutions with enterprise teams.
• Develop and maintain a technology roadmap spanning 0–5 years.
• Serve as the primary technology partner for site leadership and stakeholders.
• Own demand and capabilities management, balancing business value, cost, risk, and resources.
• Align local solutions to enterprise product categories and drive a standardized ecosystem.
• Develop site IT roadmap and investment justification with business/finance partners.
• Drive speed-to-value with iterative delivery practices and Agile approaches.
• Communicate roadmap progress, risks, and outcomes to stakeholders.
• Coordinate with external vendors for resourcing, delivery quality, and governance.
• Oversee IT financial management, budgets, and optimization.

Skills

Budget Management

Business Architecture

Business Process Design

Business Savvy

Computer Programming

Developing Others

HCI

Inclusive Leadership

Leadership

Education

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field

Tools

Microsoft Dynamics

Dynamics platform

Job description

Johnson & Johnson is seeking a Manager, Technical Platform Owner – Marketing to lead the MedTech Global CXM Platform on Microsoft Dynamics. Located in Raritan, NJ, with case-by-case remote options, the role drives the technical strategy and architecture for AI-powered marketing experiences across MSD, Teams, and Outlook.

You will partner with enterprise product teams, manage budgets, and coordinate with vendors to ensure platform reliability and scalability in a regulated environment.