Marketing Systems & Data Specialist (CRM/DAM)

SMPS St. Louis; St. Louis (MO); Hybrid; USD 60,000 - 85,000; Full time

Job summary

KAI Enterprises is seeking a detail-oriented Systems & Data Coordinator to support and optimize CRM and DAM platforms across Marketing, IT, Operations, and Business Development. You will manage data accuracy, dashboards, and workflows while ensuring high user adoption in a hybrid environment.

The role emphasizes data governance, asset management, and cross-functional collaboration with leadership. A bachelor's degree and 1–3 years of relevant experience are expected.

Qualifications

• Equivalent of bachelor’s degree in business, communications, information systems, computer science, marketing, or related field.
• 1-3 years of experience supporting CRM platforms, database systems, digital asset management systems, or marketing operations.
• Familiarity with CRM products such as Unanet CRM by Cosential, Deltek, Salesforce, HubSpot, Microsoft Dynamics, or similar platforms preferred.
• Familiarity with DAM platforms such as OpenAsset or similar digital asset management systems preferred.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Familiarity with reporting tools, dashboards, workflow automation, or API integrations preferred.
• Experience with data management, imports/exports, reporting, and quality control practices preferred.
• Experience in the AEC or real estate development industry preferred.

Responsibilities

• CRM & DAM Administration: Support day-to-day administration and ongoing enhancement of Unanet CRM and OpenAsset.
• Data Management: Maintain accurate records of projects, employees, clients, contacts, and assets with audits and standardization.
• Data Governance: Establish standards for CRM and digital asset data for consistency and accountability.
• OpenAsset & DAM: Organize and tag assets, ensure CRM linkage for proposals and marketing.
• Employee Profiles: Maintain resumes, bios, headshots, and project experience.
• User Management: Assist with user setup, permissions, and licensing.
• Workflow Improvements: Develop workflows, automation, forms, and notifications.
• Reporting & Dashboards: Create and maintain dashboards and data visualizations.
• Business Development Tracking: Support opportunity tracking and pipeline analytics.
• System Integration: Assist integrations between Unanet CRM, OpenAsset, and other tools.
• Training & Documentation: Provide user support and onboarding resources.
• Vendor Coordination: Liaise with software vendors on updates and integrations.
• Cross-Department Collaboration: Align systems with company processes.
• Technology & Innovation: Stay current on CRM and DAM tech.

Skills

Organizational skills

Analytical skills

Communication

Multi-tasking

Data management

Workflow optimization

Problem solving

Interpersonal skills

Process improvement

Education

Bachelor’s degree in business, communications, information systems, computer science, marketing, or related field

Tools

Unanet CRM

OpenAsset

Unanet AE

Katalyst

Job description

KAI Enterprises is seeking a detail-oriented Systems & Data Coordinator to support and optimize CRM and DAM platforms across Marketing, IT, Operations, and Business Development. You will manage data accuracy, dashboards, and workflows while ensuring high user adoption in a hybrid environment.

The role emphasizes data governance, asset management, and cross-functional collaboration with leadership. A bachelor's degree and 1–3 years of relevant experience are expected.