Marketing Supervisor - Operations

Nelson Mullins Riley & Scarborough; Charlotte (NC); On-site; USD 80,000 - 105,000; Full time

Job summary

Nelson Mullins Riley & Scarborough is seeking a Marketing Supervisor - Operations to drive the Marketing Operations function. You will translate priorities into actionable plans, manage multiple initiatives, and collaborate with Marketing, Business Development, and IT to deliver measurable outcomes.

Ideal candidates will have 7+ years of marketing supervision experience, a relevant bachelor's degree, and strong skills in marketing automation, CRM integrations, and analytics tools such as Excel,

Qualifications

• Bachelor's degree in Marketing, Information Systems, Business Administration, or related field.
• 7+ years of marketing team supervision experience.
• Experience with marketing automation, CRM integrations, legal marketing systems, and email marketing.
• Proficiency with Excel, Power BI, or Tableau; strong project management and communication skills.

Responsibilities

• Translate Marketing Operations priorities into clear project plans, timelines, and deliverables.
• Coordinate cross-functional initiatives across Marketing, Business Development, IT, and other stakeholders.
• Identify barriers and recommend practical solutions to keep initiatives moving forward.
• Maintain documentation of marketing technology configurations, process maps, and platform procedures.
• Develop user guides, training materials, and resources to promote system adoption.
• Coordinate onboarding and refresher training for Marketing and Business Development users.
• Monitor data quality within marketing systems and support dashboards and data requests.
• Assist with AI-enabled workflows and evaluate processes to increase efficiency and scalability.

Skills

Marketing operations leadership

Project management

Analytical skills

Communication

Training & documentation

Education

Bachelor's degree in Marketing

Information Systems

Business Administration

Related field

Tools

Marketing automation

CRM integrations

Legal marketing systems

Email marketing

Website CMS platforms

Excel

Power BI

Tableau

Job description

Nelson Mullins, an AmLaw 60 Firm, is seeking a Marketing Supervisor - Operations to support the execution and advancement of the Marketing Operations function by coordinating strategic initiatives, managing operational priorities, improving processes, and ensuring effective delivery across Marketing & Business Development. This role partners with Marketing Operations leadership, technology teams, and business stakeholders to translate organizational priorities into actionable plans, scalable processes, and measurable outcomes.

The ideal candidate will translate Marketing Operations priorities into clear project plans, timelines, and deliverables that support the firm’s Marketing and Business Development objectives. Coordinate cross-functional initiatives involving Marketing, Business Development, Information Technology, and other key stakeholders, ensuring effective project execution, management of dependencies and risks, timely follow-up, and progress against established goals. Identify operational and execution barriers and recommend practical solutions to keep initiatives moving forward. Maintain accurate documentation related to marketing technology configurations, process maps, platform procedures, and departmental operating practices. Serve as a primary resource for internal marketing technology questions and routine support, developing user guides, training materials, and other resources to promote effective system adoption. Coordinate onboarding and refresher training for Marketing and Business Development users, monitor data quality within marketing systems, and support recurring reports, dashboards, and ad hoc data requests. Assist with approved AI-enabled workflows and productivity tools, and evaluate existing processes to identify and coordinate improvements that increase efficiency, consistency, scalability, and the effective use of technology across the firm.

A bachelor’s degree in Marketing, Information Systems, Business Administration, or a related field is required, along with 7+ years of marketing team supervision experience, preferably in a law firm or professional services environment. The ideal candidate will have experience with marketing automation, CRM integrations, legal marketing systems, email marketing, website CMS platforms, and analytics and reporting tools such as Excel, Power BI, or Tableau. Advanced knowledge of artificial intelligence and its application to marketing operations is a plus. Strong project management, problem-solving, analytical, communication, training, and organizational skills are required, along with the ability to collaborate effectively across Marketing, Business Development, Information Technology, and external vendors. Proficiency with Microsoft Office 365 and a strong commitment to data accuracy and operational efficiency are also required.

With more than 1,000 attorneys, policy advisors, e-discovery professionals, and other business professionals across offices in California, Colorado, the District of Columbia, Florida, Georgia Illinois, Maryland, Massachusetts, Minnesota, New York, Ohio, Pennsylvania, Tennessee, Texas, Virginia, West Virginia, and throughout North Carolina and South Carolina, Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.