Marketing Sr Analyst - CRM Operations

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Lowe’s Companies, Inc. based at our Mooresville headquarters is seeking a Sr. Marketing Analyst to support the Marketing Manager by developing and implementing tactics across omni-channel platforms that align with the overall strategy.

You will coordinate with stakeholders, drive campaigns across Email, Push, SMS, and other CRM channels, and help optimize ROI. This role requires a self-starter mindset, process-building, and a strong understanding of consumer behavior to deliver key KPIs.

Qualifications

• Bachelor’s degree in Business, Communications or Marketing, or equivalent experience.
• 1 year experience in Marketing or related field.
• Retail industry experience is preferred.

Responsibilities

• Develop and implement marketing tactics aligned with the overall strategy to deliver on-brand campaigns on time and on budget.
• Coordinate campaign inputs with Category partners and cross-functional teams across Email, Push, SMS, and other CRM channels.
• Manage multiple campaigns and stakeholders, tracking timelines, inputs, and risks to ensure successful execution.
• Translate Category priorities into actionable campaign plans that drive consumer relevance, traffic, and sales.
• Analyze data and market trends to support marketing decisions and improve ROI.

Skills

Marketing strategy

CRM campaigns

Campaign management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary responsibility of this role is to support the Marketing Manager and Marketing lead by develop and implement marketing tactics that support the overall marketing strategy and vision. This individual assists the achievement of key business objectives, coordinates across marketing and across the organization to bring tactics to life across an omni-channel platform inclusive of multiple marketing channels. The Sr. Marketing Analyst has responsibility for aligning the Marketing priorities with key stakeholders and “activation partners” and builds consumer messaging in order to drive traffic and sales. This individual also demonstrates the ability to be a self-starter, create process and new steps from start to finish and requires minimal input to bring a marketing tactic to market. He/she also understands consumer motivations, media trends and competitive trends and makes informed recommendations to the marketing team and key stakeholders around how to drive traffic and deliver total company KPIs.

What You Will Do

• Assists in the development and advancement of Lowe’s marketing strategy by translating Category priorities into effective marketing and CRM tactics that are delivered on time, on budget, and on brand.
• Facilitates campaign briefings and working sessions with Category partners to gather and consolidate promotional, product, inventory, business, and other inputs required for campaign execution.
• Distributes campaign wireframes and leads the Category feedback process, ensuring priorities and requirements are accurately incorporated into Email, Push, SMS, and other CRM campaign execution.
• Partners closely with CRM Strategy Leads and cross-functional stakeholders to translate Category priorities into actionable campaign plans that drive consumer relevance and engagement.
• Manages multiple campaigns, projects, and stakeholders simultaneously, communicating timelines, deadlines, requirements, and process expectations while tracking outstanding inputs and proactively identifying execution risks.
• Builds and maintains Email and Mobile AHA activity inputs and completes required campaign documentation, audience intake requests, and other operational requirements.
• Proactively identifies and escalates missing priorities, conflicting feedback, inventory concerns, late inputs, and other issues that could impact campaign execution.
• Designs and improves processes that solve complex campaign and organizational challenges with limited direction while leveraging cross-functional capabilities to maximize efficiency and ROI.
• Interprets financial, business, campaign, and competitive market data and maintains an understanding of mass, digital, CRM, and emerging channels to support marketing decisions and ensure programs are delivered in alignment with business and corporate expectations.

Minimum Qualifications

• Bachelor’s degree in Business, Communications and Marketing or equivalent years of experience in lieu of education requirement, if applicable
• 1 Year Experience in Marketing or related field

Preferred Skills/Education

• Experience in the Retail industry

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.