Marketing Services Representative

Jobtailor; Downers Grove (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Downers Grove, IL is seeking a detail-oriented Sales Support professional to assist the Sales or Account Management team in prospecting, acquiring, or renewing business. You will conduct research for prospective clients, respond to inquiries, coordinate meetings, and gather data for databases and enrollment materials.

Responsibilities include developing relationships with customer representatives, preparing documentation, reviewing forms for completeness, and supporting enrollment

Qualifications

• Bachelor's degree with 1 year in health insurance/health care field or 5 years in related health care management roles.
• State Insurance License required or ability to obtain within required time frame.

Responsibilities

• Support Sales or Account Management personnel in prospecting, acquiring, or renewing business.
• Conduct research for prospective business.
• Research inquiries from customers, brokers, or company representatives.
• Relay information to Sales or Account Management personnel or respond directly to customers or company representatives.
• Coordinate meetings.
• Gather data and create or maintain databases.
• Participate in enrollments and prepare enrollment-session materials.
• Prepare customer documentation and review forms for completeness.
• Develop relationships with customer representatives.
• Respond to prospect questions regarding benefit information and available benefit options.
• Travel to customer sites as needed.

Skills

Health Insurance

State License

CRM Proficiency

Microsoft Excel

Verbal Communication

Written Communication

Organization

Data Management

Enrollment Prep

Research Skills

Sales Support

Education

Bachelor's degree in health insurance/health care field

State Insurance License (certification)

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Job description

• Support Sales or Account Management personnel in prospecting, acquiring, or renewing business
• Conduct research for prospective business
• Research inquiries from customers, brokers, or company representatives
• Relay information to Sales or Account Management personnel or respond directly to customers or company representatives
• Coordinate meetings
• Gather data and create or maintain databases
• Participate in enrollments and prepare enrollment-session materials
• Prepare customer documentation and review forms for completeness
• Develop relationships with customer representatives
• Respond to prospect questions regarding benefit information and available benefit options
• Travel to customer sites as needed

Requirements

• Bachelor's degree and 1 year of experience in a health insurance/health care field in a service/sales/marketing position involving initiative and decision-making, OR 5 years of experience in health care management in a marketing service representative role, OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients
• State Insurance License(s), or ability to obtain State Insurance License(s) within the required time frame per state regulations
• Organizational and decision-making skills
• Written and verbal communication skills, including telephone skills
• Ability to interact professionally with internal and external contacts
• Proficiency in Microsoft Excel, Word, PowerPoint, and Access

Core Competencies

Demonstrates expertise in health insurance and customer relationship management, with strong organizational, decision-making, and communication skills. Proficient in data management and capable of supporting sales initiatives through effective research and documentation.

Highest-signal resume keywords

• Health Insurance Experience
• State Insurance License
• Customer Relationship Management
• Organizational Skills
• Microsoft Office Proficiency

Hard Skills

• Data Management
• Sales Support
• Research Skills
• Enrollment Preparation
• Documentation Review

Soft Skills

• Written Communication
• Verbal Communication
• Professional Interaction
• Decision-Making

Certifications & Qualifications

• State Insurance License

Industry Keywords

• Health Care Management
• Sales
• Marketing
• Customer Service
• Benefit Information

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Access