Marketing Services Representative

HCSC; Chicago (IL); Hybrid; USD 42,000 - 93,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a role based in Downers Grove, IL with a hybrid schedule (3 days in office, 2 days remote). The position supports Sales or Account Management in prospecting, acquiring, or renewing business, and may involve enrollment meetings and data preparation.

The ideal candidate holds a Bachelor Degree with 1 year in health insurance/health care sales or 5 years in related health care management or sales roles, plus strong MS Office skills.

Qualifications

• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role.
• 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.

Responsibilities

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• May conduct research for prospective business.
• Research inquiries received from customers, Brokers, or company representatives.
• Relay information to Sales or Account Management personnel or responds directly to customer or company representative.
• May coordinate meetings.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for completeness.
• Develop relationships with customer representatives.
• May respond to questions from prospect regarding benefit information and available benefit options.
• May include some travel.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Access

Education

Bachelor Degree and 1 year health insurance/health care field experience OR 5 years of health care management experience in a marketing service representative role OR 5 years of sales/marketing or health care management/claims/provider service experience

Job description

Flex

IL - Downers Grove

IL - Chicago

Full time

R0055697

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is based in our Downers Grove, IL office. This role is hybrid 3 days a week in office and 2 days a week remote.

Job Purpose

This Position Is Responsible For Supporting Sales Representatives Or Account Management Personnel In The Prospecting, Acquiring, Or Renewing Business. Duties Vary Based On Market And Type Of Role Supporting And May Include Any Of The Following: Building Relationships With Customer Representatives/Brokers, Researching And Coordinating The Resolution Of Customer Issues, Preparing And Analyzing Reports, Participating/Leading Enrollment Meetings, Gathering Information For RFPs, Preparing Or Implementing New Accounts Or Renewals, And Travel To Customer Sites.

Job Responsibilities

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• May conduct research for prospective business.
• Research inquiries received from customers, Brokers, or company representatives.
• Relay information to Sales or Account Management personnel or responds directly to customer or company representative.
• May coordinate meetings.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for completeness.
• Develop relationships with customer representatives.
• May respond to questions from prospect regarding benefit information and available benefit options.
• May include some travel.

JOB REQUIREMENTS

• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.

• State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.

• Organizational and decision-making skills; written and verbal communications skills including telephone skills.

• Ability to interact professionally with both internal and external contacts.

• Proficient in Microsoft Excel, Word, PowerPoint and Access.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

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