Marketing & Sales Assistant

Finish Line Promotions; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Finish Line Promotions in Charlotte, NC, seeks a Marketing & Sales Assistant to engage customers face-to-face, explain products, and support promotional campaigns. You will represent client brands directly, build relationships, and help drive new customer acquisition.

The role emphasizes hands-on sales training, friendly customer service, and developing practical skills in sales, communication, and business development while contributing to campaign success.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn and be coached in sales techniques.
• Previous experience in sales, retail, hospitality or customer service is a plus, but not required.

Responsibilities

• Represent client brands in face-to-face customer interactions.
• Engage customers, identify their needs, and clearly communicate products and services.
• Support sales and promotional campaigns.
• Build and maintain positive customer relationships.
• Help generate new customers and sales opportunities.
• Deliver professional customer service throughout the sales process.
• Track customer interactions and sales activity accurately.
• Participate in sales training, coaching, and development sessions.
• Work toward individual sales and customer-engagement goals.
• Provide customer feedback and sales insights to improve campaign performance.

Skills

Verbal communication

Face-to-face selling

Sales orientation

Goal oriented

Positive attitude

Reliability

Willingness to learn

Coaching receptiveness

Job description

Work Setting: Face-to-Face | Customer-Facing

About the Role

Finish Line Promotions is hiring a Marketing & Sales Assistant in Charlotte, NC. This is a face-to-face, customer-facing position focused on sales, customer engagement, promotional campaigns, and business development.

You’ll represent client brands directly to customers, build strong relationships, communicate product and service benefits, and support sales campaigns designed to increase customer acquisition and sales.

This is a great opportunity for someone who is confident speaking with people, enjoys working with customers, and wants to develop practical skills in sales, customer service, communication, promotional campaigns, and business development.

What You’ll Do

• Represent client brands in face-to-face customer interactions.
• Engage customers, identify their needs, and clearly communicate products and services.
• Support sales and promotional campaigns.
• Build and maintain positive customer relationships.
• Help generate new customers and sales opportunities.
• Deliver professional customer service throughout the sales process.
• Track customer interactions and sales activity accurately.
• Participate in sales training, coaching, and development sessions.
• Work toward individual sales and customer-engagement goals.
• Provide customer feedback and sales insights to improve campaign performance.

What We’re Looking For

• Strong verbal communication and interpersonal skills.
• Confident speaking with customers face-to-face.
• Interest in sales, customer service, and business development.
• Positive attitude and strong work ethic.
• Goal-oriented and motivated to achieve sales results.
• Reliable, organised, and willing to learn.
• Ability to take coaching and apply new sales techniques.
• Previous experience in sales, retail, hospitality, customer service, promotions, or a similar customer-facing role is a plus, but not required.

What You’ll Gain

• Hands-on experience in sales and promotional campaigns.
• Customer acquisition and relationship-building experience.
• Training in sales communication, customer engagement, and business development.
• Practical experience representing established brands directly with customers.
• Opportunities to develop professionally through coaching and ongoing training.

Finish Line Promotions is committed to an inclusive and professional workplace. Employment decisions are based on qualifications, skills, experience, performance, and business needs, without discrimination based on legally protected characteristics.