Marketing & Reservations Agent – Travel/Timeshare, Commission

Capital Vacations; Myrtle Beach (SC); On-site; USD 17,000 - 24,000; Full time

Job summary

Capital Vacations in Myrtle Beach, SC is seeking a customer service agent to handle marketing, service duties, and bookings for tours. Start pay is $15 per hour during training, rising to $16/hour plus commissions after training.

Training runs Monday–Friday for about 4–6 weeks. After training, Saturdays are required, with weekdays and Sundays off. Ideal candidates have 2+ years of customer service and MS Office proficiency, with travel agent experience preferred.

Qualifications

• 2+ years of Customer Service experience.
• Proficiency with Microsoft Office applications.
• Previous experience as customer service, reservations, or travel agent (desired).
• A strategic mindset to problem solve and craft win/win solutions.

Responsibilities

• Day to day marketing and services.
• Handles any points discrepancies for sales.
• Helps close deals with prospect or owner’s appeasements.
• Assistance with all Global Exchange needs.
• Assistance with all Club and Lifestyles Plus needs.
• Back Office duties may include, point audits, assist with ARDA requests, Aspire requests, escalated issues.
• Assist with ordering supplies for call center.
• Monitor and respond to Social Media posts.
• All other duties as assigned.

Skills

Customer service

Problem solving

Written communication

Verbal communication

Travel experience

Schedule flexibility

Tools

MS Office

Job description

Capital Vacations in Myrtle Beach, SC is seeking a customer service agent to handle marketing, service duties, and bookings for tours. Start pay is $15 per hour during training, rising to $16/hour plus commissions after training.

Training runs Monday–Friday for about 4–6 weeks. After training, Saturdays are required, with weekdays and Sundays off. Ideal candidates have 2+ years of customer service and MS Office proficiency, with travel agent experience preferred.