Marketing Process Designer: Workflow & Automation

Macy's; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Merchandise discounts

Health coverage

401(k) match

Job summary

Macy's is seeking a Process Design Specialist to define, document, and validate scalable marketing processes across teams. The role emphasizes process clarity, future-state development, and cross-functional collaboration with marketing transformation teams.

The ideal candidate has 2–5 years of process design experience, strong documentation skills (Visio/Lucidchart), and familiarity with automation-enabled workflows. This on-site role offers competitive pay and comprehensive benefits.

Qualifications

• Demonstrated ability to document and improve marketing processes.
• Experience with process discovery, analysis, and mapping.
• Familiarity with automation-enabled workflows and AI concepts.
• Proven ability to work cross-functionally with marketing and tech teams.

Responsibilities

• Lead process discovery across marketing and partner teams.
• Document current-state workflows, roles, handoffs, and decisions.
• Help design future-state processes and workflow diagrams.
• Support automation opportunities and system-ready process specs.
• Collaborate with marketing tech teams to inform system workflows.

Skills

Process design

Process mapping

Automation awareness

Cross-functional collaboration

Visio/Lucidchart

Education

Bachelor's degree or equivalent

Tools

Adobe Workfront

AEM

Target

Job description

Macy's is seeking a Process Design Specialist to define, document, and validate scalable marketing processes across teams. The role emphasizes process clarity, future-state development, and cross-functional collaboration with marketing transformation teams.

The ideal candidate has 2–5 years of process design experience, strong documentation skills (Visio/Lucidchart), and familiarity with automation-enabled workflows. This on-site role offers competitive pay and comprehensive benefits.