Marketing PMO Manager: Lead Campaign Delivery & Growth

Brobston Group; Seattle (WA); On-site; USD 111,000 - 183,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement benefits

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom Marketing is seeking a PMO Manager to lead a team of Project Managers and govern the delivery of marketing campaigns in a fast-paced retail environment.

You will oversee campaign execution, improve processes, and drive adoption of new tools across the team. This role requires strong leadership, strategic thinking, and hands-on operational expertise.

Join a company known for customer focus, career development, and a commitment to delivering outstanding fashion experiences.

Qualifications

• Bachelor’s degree in Marketing/Advertising, Business, or equivalent experience.
• 5+ years of project/program management experience in marketing, advertising, design, or related fields.
• 2+ years of people management experience, or comparable experience coaching, managing performance, and developing others.
• Experience contributing to or leading process/tooling change initiatives.
• Demonstrated knowledge and application of project management principles and process methodologies (predictive, agile, hybrid).
• Experience introducing a new tool or workflow to a team and sustaining adoption.

Responsibilities

• Leads, mentors, and develops a team of Project Managers, providing regular coaching, feedback, and development support.
• Owns performance management for direct reports, including goal setting, reviews, and calibrations.
• Supports career growth, succession planning, and capability building for the team, in partnership with the Sr. Manager.
• Identifies skill and coverage gaps across the team and partners with the Sr. Manager on hiring and onboarding.
• Balancing the team's combined book of work against business demand.
• Partners with PMO Program Management to determine capacity needed to execute planned work.
• Monitors workload across the execution and delivery team using PMO systems and reallocates as needed.
• Escalates resourcing gaps or over-commitments with recommended solutions to the Sr. Manager.
• Represents the PMO in cross-functional sessions tied to Marketing initiatives.
• Maintains PMO delivery standards, risk mitigation, and templates across the team.
• Documents and socializes new workflows or priorities as applicable.
• Develops and delivers reports to communicate team performance, risks, and outcomes.

Skills

Project management

People management

Marketing knowledge

Communication

Tooling adoption

Workfront

AI tools usage

Education

Bachelor’s degree in Marketing/Advertising, Business

Tools

Workfront

Microsoft Office

SharePoint

AI tools (Claude/Gradial)

Job description

Nordstrom Marketing is seeking a PMO Manager to lead a team of Project Managers and govern the delivery of marketing campaigns in a fast-paced retail environment.

You will oversee campaign execution, improve processes, and drive adoption of new tools across the team. This role requires strong leadership, strategic thinking, and hands-on operational expertise.

Join a company known for customer focus, career development, and a commitment to delivering outstanding fashion experiences.