Marketing Ops & Enablement Lead | Hybrid (Onsite + Remote Fridays)

Kohl's; Menomonee Falls (WI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Kohl's is seeking a Manager of Marketing Operations & Enablement to lead the strategy and execution of the operating model at our Corporate Office in Menomonee Falls, WI. This onsite role includes a Friday remote option and a focus on scalable processes, governance and program delivery.

You will guide a team responsible for marketing programs, change management and operational enablement, driving efficiency and alignment with business priorities.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, Operations or a related field.
• 6+ years of experience in marketing operations, business operations, program management, project management or related disciplines.
• 2+ years of people leadership experience, including coaching, developing and managing team performance.

Responsibilities

• Lead the Marketing Operations and Enablement roadmap, aligning operational priorities, initiatives and resources to support marketing and enterprise objectives
• Own and continuously improve the Marketing Operating Model, including key processes, governance structures and workflows
• Oversee critical path planning, campaign execution processes and operational readiness activities to ensure successful delivery of marketing programs and timeframes
• Lead cross-functional initiatives and enterprise programs, partnering with stakeholders across multiple business functions
• Serve as the primary operational lead for complex business priorities, driving alignment, accountability, decision-making and issue resolution across teams
• Develop and implement change management strategies that support the successful adoption of new processes, tools, capabilities and organizational initiatives
• Identify operational risks, dependencies and opportunities for improvement, proactively developing solutions that increase efficiency and effectiveness
• Establish performance metrics, reporting and operational insights to evaluate organizational effectiveness and inform business decisions
• Champion continuous improvement through process optimization, workflow enhancements and implementation of best practices across the marketing organization
• Lead, coach and develop the team by fostering a culture of collaboration, accountability and continuous learning
• Additional tasks may be assigned

Education

Bachelor's degree in Business Administration, Marketing, Communications, Operations or a related field

Job description

Kohl's is seeking a Manager of Marketing Operations & Enablement to lead the strategy and execution of the operating model at our Corporate Office in Menomonee Falls, WI. This onsite role includes a Friday remote option and a focus on scalable processes, governance and program delivery.

You will guide a team responsible for marketing programs, change management and operational enablement, driving efficiency and alignment with business priorities.