Marketing Operations Specialist - A&F Co.

Abercrombie & Fitch Spain, SL; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Incentive bonus

Medical, dental and vision insurance

Paid parental leave

Work from anywhere (some roles)

Associate wellness program

Job summary

Abercrombie & Fitch Co. in Columbus, OH is seeking a Marketing Operations Specialist who drives operational excellence across seasonal campaigns and ongoing marketing functions. The role partners with strategy, design, and brand teams to ensure on-time delivery and clear prioritization.

You'll lead sprint planning, manage calendars, and advocate agile marketing practices while resolving blockers and improving processes to help creative and strategy teams move faster and smarter.

Qualifications

• 4+ years of experience in marketing operations, project management, retail marketing, or creative production.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and relationship-building skills.
• Experience with agile processes is a plus.

Responsibilities

• Lead operational planning and sprint management for campaigns or always-on marketing functions.
• Facilitate daily or weekly stand-ups, retros, and sprint planning with clear timelines.
• Partner with marketing strategists, creatives, channel leads, and brand teams to ensure deliverables are prioritized and on time.
• Support agile process execution and continuous improvement by identifying gaps and implementing solutions.
• Oversee calendars, workflows, and capacity planning for assigned areas.

Skills

Marketing operations

Project management

Agile

Communication

Organization

Education

Bachelor’s degree

Tools

JIRA

SharePoint

Teams

Job description

Job Description:

The Marketing Operations Specialist is responsible for delivering operational excellence by driving process and workflow across either seasonal marketing sprints or operations for always-on functions such as brand marketing events, marketing brand design and brand partnerships and collaborations. They lead and participate in meetings to support multiple teams and projects within the marketing department functioning similarly to an Agile scrum master or project manager. They are highly organized and strategic and expected to support scheduling, resourcing and issue resolution/escalation. They support on-time execution of campaigns through timeline management and deliverables, as well as collaboration with cross-functional partners.

This is an ideal opportunity for someone with strong leadership skills, a sense of urgency, and an interest in helping creative and strategy teams work smarter, faster, and more collaboratively. The Marketing Traffic Specialist plays a crucial role in ensuring the seamless execution of marketing campaigns, directly impacting the company's brand presence and customer engagement.

This job is located at our Global Home Office in Columbus, Ohio.

What Will You Be Doing?

Sprint Management or Workstream Operations

• Lead operational planning and sprint management for either seasonal campaigns or always-on marketing functions
• Facilitate daily or weekly stand-ups, retros, sprint planning and ensure work is tracked and aligned to timelines.
• Partner closely with marketing strategists, creatives, channel leads, and brand teams to ensure deliverables are clear, prioritized, and executed on time.

Agile Process Execution

• Support the ongoing use and refinement of agile marketing methodologies within the team.
• Contribute to a culture of continuous improvement by identifying process gaps and implementing solutions.
• Adapt quickly to shifting priorities and help teams pivot work accordingly.

Cross-Functional Communication

• Serve as a central point of contact for assigned sprints or workstreams, ensuring seamless communication between creative, strategy, and production teams.
• Escalate roadblocks and recommend solutions to leadership.

Project and Workflow Coordination

• Oversee calendars, workflows, and capacity planning for assigned areas.
• Ensure clarity in roles, responsibilities, and project requirements.
• Track milestones, deliverables, and approvals to support a smooth end-to-end execution process.
• Support adherence to timelines, documentation, and workflow tools.

What Do You Need To Bring?

• Bachelor's degree or related experience
• 4+ years of experience in marketing operations, project management, retail marketing, or creative production.
• Excellent organizational and time management skills, with the ability to manage multiple priorities.
• Strong communication and relationship-building skills.
• A keen eye for detail and a passion for process improvement.
• Experience working in or supporting creative or retail marketing teams or in agile processes is a plus.
• Technical knowledge of JIRA, Microsoft SharePoint and Teams is preferred

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Incentive bonus program
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid time off and one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well