Marketing Operations Program Specialist IV

Mathys+Potestio / The Creative Party®

Culver City (CA)

Hybrid

USD 82,656 - 88,166

Full time

14 days+

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Benefits offered by this job

PTO

health and dental insurance

401(k) benefits

Job summary

A creative staffing agency in Culver City, CA is seeking a Marketing Operations Program Specialist IV to enhance messaging and CRM efficiency. The ideal candidate has 3-5 years of experience in analytics and marketing operations, strong CRM knowledge, and the ability to collaborate with diverse teams. This full-time role offers a hybrid schedule and a pay range of $60.00 – $64.00 per hour.

Qualifications

3–5 years of experience in analytics, marketing operations, or related roles.
Experience with subscription-based product marketing and operational analytics is a plus.
Familiar with best practices in data strategy, reporting, and issue analysis.

Responsibilities

Lead the analysis, tracking, and resolution of CRM issues.
Develop reporting strategies and improve platform workflows.
Create documentation around technical issues and resolutions.

Skills

analytics

marketing operations

CRM systems

data strategy

cross-functional collaboration

written and verbal communication

problem-solving

Education

Bachelor’s degree in Marketing, Analytics, Engineering, or related field

Tools

Salesforce

reporting/visualization software

Job description

Marketing Operations Program Specialist IV

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Marketing Operations Team

This is a 12-month, full-time (40 hours/week), hybrid contract role located in Culver City, CA.

Marketing Operations Program Specialist

Marketing Operations Team

This is a 12-month, full-time (40 hours/week), hybrid contract role located in Culver City, CA.

Summary

We’re looking for an experienced Marketing Operations Program Specialist to help support a high-performing operations team focused on messaging and CRM efficiency. This role is essential to improving scale, analyzing processes, and optimizing technical systems for marketing and subscription-based services.

Our Ideal Candidate

3–5 years of experience in analytics, marketing operations, or related roles
Passion for marketing technology and operations with a strong foundation in CRM systems, analytics, and stakeholder collaboration
Proficient in marketing platforms like Salesforce (or similar CRM tools), and reporting/visualization software
Familiar with best practices in data strategy, reporting, and issue analysis
Skilled in collaborating with cross-functional teams across business, technical, and leadership levels
Able to work independently and manage multiple tasks and deliverables in a fast-paced environment
Flexible and adaptable to changing priorities, with a keen attention to detail and a proactive mindset
Strong written and verbal communication skills with a proven ability to influence and drive decisions with data insights
A natural problem-solver and systems thinker, curious and eager to innovate
Technical domain expertise in SAS or ecosystem knowledge, particularly around what types of issues often occur in system architecture, feature, data pipeline - as this role will need to classify issues and draw patterns from them.

Job Description

In this role, you will lead the analysis, tracking, and resolution of CRM issues and process improvements within a dynamic marketing ecosystem.

You’ll Partner With Cross-functional Teams To Develop Reporting Strategies, Improve Platform Workflows, And Provide Actionable Insights For Scaling Operations. This Includes

Developing and implementing data analysis strategies to support key business initiatives
Monitoring and resolving system issues related to in-app messaging and marketing platforms
Creating clear documentation around technical issues, resolutions, and business impact
Delivering regular insights to stakeholders and executive leadership to support strategic decisions
Driving cross-team collaboration to streamline tools and processes

You will also maintain technical documentation and support operational continuity for internal tools, reporting infrastructure, and campaign analytics—supporting the team’s overall success and efficiency.

Education And Experience

Bachelor’s degree in Marketing, Analytics, Engineering, or a related field
Background in CRM systems, marketing automation, or SaaS-based services
Experience with subscription-based product marketing and operational analytics is a plus

Additional Requirements

Please include a resume and any relevant project samples or portfolios

This opportunity is located in Culver City, CA and requires hybrid work

The pay for this W-2 position ranges from $60.00 – $64.00 per hour

This position may be eligible for benefits such as PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements

Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Seniority level