Marketing Operations Manager - UCAN (Live)

Netflix; Los Angeles (CA); On-site; USD 191,000 - 314,000; Full time

Benefits offered by this job

Health plans

Mental health support

401(k) with employer match

Stock options

Disability programs

HSA/FSA benefits

Family-forming benefits

Paid time off

Job summary

Netflix UCAN campaigns require seasoned operations leadership to manage end-to-end production, budgeting, and asset delivery across global and local teams.

You will collaborate with creative, media, social, and publicity teams to ensure assets are delivered on time and on budget, while navigating a fast-paced, high-velocity environment. The compensation range reflects senior-level responsibilities.

Qualifications

• 8+ years of creative project management and creative production experience.
• Expert knowledge of marketing campaign and localization workflows, including video, print/OOH and digital materials.
• Fluent in Video and Digital types and formats and asset management, servicing and ad trafficking.
• High competency in project management for high-profile global campaigns.
• Knowledgeable of the evolving advertising landscape.
• Experience managing a high volume of creative and campaign types with dispersed teams.
• Strategic thought partner and strong team player.

Responsibilities

• Oversee a slate of Netflix UCAN titles by managing end-to-end campaign operational scope including budgets, asset planning and production, and campaign fulfillment/delivery.
• Budget and track spend for UCAN title marketing launches across the campaign lifecycle.
• Define and manage milestones across a campaign lifecycle including timelines, deadlines, and delivery dates.
• Manage creative agency onboarding and ensuring MSAs, NDAs, SOWs are accounted for.
• Track deliverables against the SOW and address potential delays and budget overruns.
• Eliminate bottlenecks and advise on delivery and budget risks to enable high-velocity production.
• Lead cross-functional communications and workflows for global dissemination of milestones, assets and deliverables.
• Partner with operational producers for finishing, localization, and trafficking of assets.

Skills

Creative project management

Creative production

Campaign management

Localization workflows

Video and digital formats

Asset management

Ad trafficking

Cross-functional collaboration

Tools

MSA

NDAs

SOWs

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

The Opportunity

With over 300 million paid memberships in over 190 countries, Netflix is the world's leading streaming entertainment service and is powered by a work culture that’s focused on high performance and continuous improvement. This is a great opportunity to shape the future of how we enable the best quality and scaled execution of marketing campaigns as we continue to grow our slate of local and global content.

The Role

In this role, you will be a key cross-functional partner, responsible for managing the end-to-end project management of a campaign, production budgets for promotional assets, and partnering with creative, media, social, publicity and other cross-functional teams. This means that you are a nimble, solutions-oriented, entrepreneurial, and a creative operations expert. You thrive in a fast-paced environment that requires you to bridge competing priorities amongst global and local cross-functional stakeholders -- ensuring all assets are delivered on time, and on budget.

Responsibilities

• Oversee a slate of Netflix UCAN titles by managing end-to-end campaign operational scope including: overseeing relevant production budgets, creative development operational management, asset planning and production, and campaign fulfillment/delivery
• Budget and track spend for UCAN title marketing launches across the entire lifecycle of a campaign (across Long Lead Planning, Creative Development to Delivery)
• Define and manage milestones across an entire campaign lifecycle including: creative development timelines, advise on creative review timing, aggregate stakeholder delivery deadlines, production due dates and backout timings for asset rollouts (i.e. media deliveries, debuts, etc.)
• Manage creative agency onboarding and ensuring MSAs, NDAs, SOWs are accounted for
• Track creative agency deliverables against the SOW and escalates to primary stakeholders of any potential lock date delays and production budget overages.
• Ensure that time-sensitive bottlenecks are eliminated and advise on delivery & budget risks to enable the creation and production of high quality creative at a high velocity.
• Lead and manage cross-functional communications and workflows, ensuring effective exchange of campaign information and global dissemination of campaign milestones, assets and deliverables.
• Partner with a team of operational producers responsible for managing finishing, localization, and trafficking of promotional materials. These include online and offline AV, key art and out-of-home, digital, and social creative assets.
• Serve as a key strategic partner to proactively address, de-escalate, and resolve day-to-day challenges in creative development and production. By anticipating potential roadblocks early, you will help maintain project momentum and preserve cross-functional alignment.
• Use data to inform production best practices, eliminating inefficiencies throughout our operational pipelines

Qualifications

• 8+ years of creative project management and creative production experience, preferably at an entertainment studio, network, or agency.
• Expert knowledge of marketing campaign and localization workflows, deeply understanding the creative and production process for video (trailers, tv spots, social creative, etc), print/OOH and digital materials.
• Fluent in Video and Digital types and formats while understanding the fundamentals of asset management, servicing and ad trafficking.
• High competency and proven track record of project management for high profile global campaigns.
• Knowledgeable of the ever-evolving advertising landscape
• Experience managing a high volume of creative and campaign types with geographically dispersed teams.
• Strategic thought partner and strong team player.

Personality Attributes

See Who We Are and what our Culture is like.

• You are passionate and curious about all aspects of entertainment marketing.
• You are a natural-born communicator, connecting the dots when others cannot and simplifying complex issues and questions.
• You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
• You approach all challenges and obstacles with a solutions-oriented mindset
• You are an agile, goal-oriented personality, driven to succeed, and always up for a challenge!

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $191,000.00 - $314,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.

If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams.

We approach diversity and inclusion seriously and thoughtfully.

We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.