Marketing Operations Manager - Flexible Hours + Equity

Index Exchange, Inc.; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health plans including dental and visi

Paid time off

Equity package

Parental leave

Well-being allowance

Mental health program

Volunteer time off

Town halls and learning programs

Diversity and inclusion

Job summary

Index Exchange, Inc. is seeking an experienced Marketing Operations and Projects professional. You will own end-to-end campaigns, onboarding of new technologies, vendor management, and cross-functional initiatives that accelerate marketing impact.

Responsibilities include integrating AI into the stack, governing processes, onboarding with Learning & Development, and delivering optimized email campaigns while ensuring data hygiene and SEO readiness across global channels.

Qualifications

• 5+ years of experience in marketing operations, project management, or a related field.
• Superior attention to detail with excellent administrative skills.
• Software expertise in Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude strongly preferred.
• Good understanding of email deliverability requirements, best practices, processes, email data privacy regulations, and how to build workflows.
• Good understanding of AEO, SEO, and effective use of AI.
• Ability to multitask in a fast-paced environment while maintaining tight deadlines.
• Positive, can-do, self-starter attitude.
• Ability to work cross-functionally across multiple teams.
• Exceptional organizational and project management skills.
• Desire to remain informed about emerging marketing trends.

Responsibilities

• Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects.
• Customize, test, and integrate existing tech stack with AI.
• Govern and administrate systems, processes, projects, and documentation, contributing to strategy documentation where relevant.
• Partner with the Learning and Development team to provide onboarding and training.
• Execute digital marketing tactics across our owned platforms and channels.
• Build, test, and optimize B2B emails, nurture programs, and automations, using Salesforce Account Engagement.
• Monitor and maintain cleanliness of prospect and customer data.
• Manage the website publishing process and coordinate with stakeholders to ensure relevant, timely updates.
• Optimize existing website content, ensuring it adheres to AEO/SEO best practices, is timely, and is of high quality.
• Partner with international teams to ensure global content quality and consistency.
• Act as a support layer for the company’s Martech, being able to troubleshoot quickly and enable smooth operations.
• Create platform and process documentation, train stakeholders.
• Partner with third-party agencies to ensure smooth running of our digital operations.

Skills

Marketing operations

Project management

Cross-functional collaboration

Operational efficiency

Data and AI usage

Tools

Monday.com

Salesforce Account Engagement

WordPress

Seismic

Claude

Job description

Index Exchange, Inc. is seeking an experienced Marketing Operations and Projects professional. You will own end-to-end campaigns, onboarding of new technologies, vendor management, and cross-functional initiatives that accelerate marketing impact.

Responsibilities include integrating AI into the stack, governing processes, onboarding with Learning & Development, and delivering optimized email campaigns while ensuring data hygiene and SEO readiness across global channels.