Marketing Operations Manager

Socket.dev; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote & flexible work

Open Time Off (OTO) policy

Medical, dental & vision coverage

Health Savings Account (HSA)

401(k) with company match

Wellness & mental health support

Travel assistance & global support

Employee referral program

Job summary

Trackforce is hiring a Marketing Operations & Analytics Manager to own marketing systems, reporting, attribution, and revenue analytics. You will partner with Marketing, Sales and Revenue Operations to drive data-driven decisions and optimize demand generation.

The role emphasizes automation, data governance and scalable processes, with a 100% remote setup and global collaboration across regions.

Qualifications

• 5+ years in Marketing Operations, Revenue Operations, or Marketing Analytics.
• Deep experience with HubSpot and Salesforce.
• Strong understanding of B2B demand generation and revenue funnels.
• Experience building dashboards, attribution models, and executive reporting.
• Advanced analytical and problem-solving skills.
• Ability to translate data into business recommendations.

Responsibilities

• Own marketing systems, reporting, attribution, and lead lifecycle management.
• Design and optimise lead routing, scoring and qualification processes.
• Build and maintain executive dashboards and KPI reporting; develop attribution models.
• Analyze funnel performance, conversion rates and campaign effectiveness; deliver insights to leadership.
• Automate processes and standardise reporting and workflow procedures.

Skills

HubSpot & Salesforce

Demand generation

Dashboards & attribution

Executive reporting

Analytical thinking

SQL knowledge

Tools

Power BI

Tableau

Looker

SQL

Job description

At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.

We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.

At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.

Trackforce is the leading security workforce management platform serving security companies, enterprises and public sector organizations. As we continue to scale, we're investing in the systems, processes and analytics needed to drive predictable and efficient revenue growth.

We're looking for a Marketing Operations & Analytics Manager to own marketing systems, reporting, attribution, lead lifecycle management and marketing performance analytics.

This role will serve as a strategic partner to Marketing, Sales and Revenue Operations and will play a critical role in helping leadership make data‑driven decisions.

You will be responsible for ensuring our marketing technology stack, data, reporting and processes support efficient demand generation and revenue growth. This role combines operational excellence with analytical rigor and requires someone who enjoys solving complex business problems through data and automation.

What You’ll Do

Marketing Systems & Technology

• Own and administer HubSpot and related marketing technologies
• Manage integrations between HubSpot, Salesforce, webinar platforms, intent providers and other systems
• Ensure data quality, governance and operational consistency
• Evaluate and implement new marketing technologies as needed

Lead Lifecycle Management

• Design and optimise lead routing, scoring and qualification processes
• Partner with Sales and Revenue Operations to improve lead conversion and speed‑to‑lead
• Monitor lead flow and identify bottlenecks across the funnel
• Maintain lifecycle definitions and reporting standards

Revenue Analytics & Reporting

• Build and maintain executive dashboards and KPI reporting
• Develop attribution models to measure marketing impact on pipeline and revenue
• Analyse funnel performance, conversion rates and campaign effectivenessDeliver actionable insights and recommendations to leadership

Process Optimization & Automation

• Improve operational efficiency through automation and workflow design
• Standardise campaign execution and reporting processes
• Reduce manual reporting and data management activities
• Document best practices and operational procedures

Strategic Partnership

• Collaborate closely with Marketing, Sales, Customer Success and Revenue Operations
• Support annual planning, forecasting and pipeline analysis
• Help define performance benchmarks and growth targets
• Ensure alignment across marketing and sales systems and reporting

What We’re Looking For

• 5+ years of experience in Marketing Operations, Revenue Operations or Marketing Analytics
• Deep experience with HubSpot and Salesforce
• Strong understanding of B2B demand generation and revenue funnels
• Experience building dashboards, attribution models and executive reporting
• Advanced analytical and problem‑solving skills
• Ability to translate data into business recommendations

Preferred Qualifications

• HubSpot certification
• Salesforce Administrator certification
• Experience with Power BI, Tableau, Looker or similar BI platforms
• SQL experience
• Experience supporting ABM and enterprise sales motions
• Familiarity with intent data and modern demand generation technologies

Success Metrics

• Improved marketing‑to‑sales conversion rates
• Increased visibility into pipeline creation and attribution
• Faster lead response and routing efficiency
• Higher data quality and reporting accuracy
• Improved marketing contribution to revenue growth

Working at Trackforce

This role is 100% remote, offering flexibility so you can harmonise your personal life with meaningful, global work. Our teams are customer focused, collaborative and empowered by innovation. Following our recent merger, Trackforce is now the true market leader in security workforce management software — and we’re just getting started.

Benefits We Offer

• Fully remote & flexible work
• Open Time Off (OTO) policy
• Medical, dental & vision coverage
• Health Savings Account (HSA)
• Life, AD&D & disability insurance
• 401(k) with company match
• Wellness & mental health support
• Travel assistance & global support
• Employee referral program

#LI-Remote

At Trackforce, we are committed to providing an inclusive, respectful and discrimination free workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions based on qualifications, merit and business needs. We proudly comply with local employment laws and are an equal opportunity employer in all locations where we operate.