Marketing Operations Manager

Crusoe Energy Systems; Seattle (WA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Mental wellness

Job summary

Crusoe Energy Systems seeks a Marketing Operations Manager to drive day-to-day execution of marketing programs, building and QA campaigns in Marketo and Salesforce, and ensuring data integrity across platforms.

You will collaborate with multiple marketing teams, develop AI-assisted tooling, and help scale our marketing stack through webinars, events, and lifecycle campaigns.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field.
• Marketo Certified Expert (MCE) a plus.
• Familiar with Sigma, Knak, Qualified, Webflow, GA, Workato.
• Strong Salesforce knowledge: campaigns, leads vs. contacts, reports, list views, Marketo sync.
• Experience translating stakeholder requests into executable work.
• Excellent communication and collaboration skills.
• Experience importing and cleaning marketing data at volume.
• Hands-on Marketo builder: programs, smart campaigns, emails, templates, forms, lifecycle, scoring.

Responsibilities

• Run day-to-day execution that keeps Crusoe’s marketing programs moving.
• Build and QA campaigns across Marketo and Salesforce; manage data between them.
• Collaborate with marketing teams to deploy programs accurately and on time.
• Stand up Marketo programs for webinars, events, and product launches.
• Build emails and nurture programs; include segmentation, A/B, UTMs, send-time QA.
• Maintain Marketo forms on Crusoe-hosted pages and map fields.
• Import and clean marketing data at volume; maintain data hygiene.
• Partner with Events, Digital, Content, Brand, Web, and Product Marketing on planning cycles.

Skills

Marketing operations

Campaign management

Data hygiene

Cross-functional collaboration

Stakeholder management

Automation

Analytics

Process improvement

AI tooling

Project management

Education

Bachelor's degree in Marketing, Business, or a related field

Tools

Marketo

Salesforce

Sigma

Knak

Qualified

Webflow

Google Analytics

Workato

Job description

• As Marketing Operations Manager, you will run the day-to-day execution that keeps Crusoe’s marketing programs moving
• Working closely with our marketing operations lead, you will build and QA campaigns across Marketo and Salesforce, manage the data flowing between them, and partner with every team in marketing to get programs live accurately and on time
• Alongside that execution work, you will contribute to how the function scales — helping evaluate new capability in our existing stack, improving the processes behind the work, and building AI-assisted tooling that makes execution faster and more reliable
• Build and configure Salesforce campaigns end to end — audience and list setup, workflow logic, send scheduling, and campaign hierarchy tagging
• Build, QA, and deploy marketing emails and nurture programs in Marketo, including segmentation, A/B setup, link and UTM checks, and send-time QA
• Build and maintain Marketo forms embedded on Crusoe-hosted pages, partnering with the web team on placement, tracking, and field mapping
• Stand up Marketo programs for webinars, field events, and product launches, including templates, tokens, smart campaigns, and channel setup
• Run data and list imports end to end — field mapping, normalization, deduplication etc
• Maintain data hygiene across Marketo and Salesforce, including dedupe rules, field standardization, unsubscribes, and sync error resolution
• Partner with Events, Digital, Content, Brand, Web, and Product Marketing through their planning cycles to scope upcoming campaign, email, and automation work, and direct contractor capacity when volume requires it
• Partner with Revenue Operations and Sales on lead routing, lifecycle stages, and scoring, ensuring marketing-generated leads are accurately assigned in Salesforce and every data point needed for downstream outreach is captured
• Build AI-assisted tooling and automated workflows that turn recurring operational work into repeatable, reliable processes the whole team can use
• Help evaluate new functionality across the marketing stack, contribute to scoping and integrating new tools, and improve existing processes as the team scales

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life’s challenges

We’re looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud servicesIf you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at CrusoeThis role is ideal for a meticulous, systems-minded operator who thrives in a fast-paced environment and takes real pride in work that is built rightBachelor’s degree in Marketing, Business, or a related field; Marketo Certified Expert (MCE) a plusFamiliarity with our wider marketing stack — Sigma, Knak, Qualified, Webflow, Google Analytics, Workato a plusStrong working knowledge of Salesforce — campaigns and campaign members, leads versus contacts, reports and list views — and a practical understanding of how the Marketo sync behavesExperience supporting a wide variety of stakeholders — web, brand, digital, events, content, product marketing, revenue operations, and sales — and translating their requests into executable workExcellent communication and collaboration skillsDemonstrated experience importing and cleaning marketing data at volume with a high bar for accuracyDeep, hands-on Marketo expertise as a primary builder — programs, smart campaigns, tokens, emails, templates, forms, segmentations, lifecycle, and scoringComfort level with ambiguity and ability to operate both strategically and tacticallyExceptional organization and attention to detail, with the ability to manage competing deadlines across many concurrent campaignsExperience working across a growing, integrated marketing tech stack, with the ability to trace data across connected systems and diagnose where it breaksStrong analytical skills, with experience building reporting that stakeholders rely on and turning campaign and funnel data into clear answersProcess to stay on top of and implement the latest developments in marketing automation, martech, and AI tooling5+ years of marketing operations or marketing automation experience in B2B environments, with a proven track record of hands‑on campaign execution and data managementPractical AI fluency, with experience building AI‑assisted tools or automated workflows that support an operations function