Director of Marketing Operations

Brex; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, dental & vision

Generous vacation

Remote/hybrid flexibility

In-office days, lunches & offsites

Commuter benefits

Milk Stork for nursing parents

Carrot Fertility benefits

Generous parental leave

Job summary

Brex is seeking a senior Marketing Operations leader to own end-to-end funnel management, from demand capture through sales handoff, with a focus on measurement, enrichment, and data governance. You will partner with SDR, RevOps, Product, Engineering, and Data Science to improve throughput and conversions while designing scalable workflows for both sales-led and self-serve motions.

You will own the Martech stack (Marketo, Salesforce, LeanData) and drive architecture standards.

Qualifications

• 8+ years in marketing operations, revenue operations, or growth operations with team leadership.
• Experience running marketing systems as production infrastructure, including monitoring and incident response.
• Strong measurement judgment and SQL/BI fluency to investigate performance independently.
• Hands-on architecture with marketing platforms (Marketo) and Salesforce; cross-functional ownership with RevOps.

Responsibilities

• Own the end-to-end marketing funnel from demand capture through sales handoff and measurement.
• Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput and conversion.
• Design scalable workflows across multiple motions ( sales-led and self-serve ) with emerging sources.
• Own the marketing tech ecosystem and integrations (Marketo, Salesforce, LeanData, web/CMS, analytics, ads).
• Set architecture and operating standards for scalable, reliable systems.
• Lead platform improvements and evaluate new capabilities (CDP, AI-enabled workflows).
• Govern marketing data quality, identity, enrichment, segmentation, taxonomy, and attribution.
• Translate data into recommendations to improve efficiency, handoffs, and investments.
• Lead Marketing Operations team with clear priorities, rhythms, SLAs, and accountability.
• Build scalable intake, prioritization, capacity planning, documentation, and execution processes.
• Collaborate with Growth Marketing leadership and align Marketing, Sales, RevOps, Product, Eng, and Finance.

Skills

Marketing operations

Revenue operations

SQL & BI fluency

Data governance

Measurement & attribution

Platform automation

Cross-functional leadership

Fintech domain experience

Tools

Marketo

Salesforce

LeanData

Qualified

Hex

Retool AI

Job description

• Own the end-to-end marketing funnel from demand capture through sales handoff, including qualification, enrichment, scoring, routing, automation, and measurement
• Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput, speed-to-lead, conversion, and reliability
• Design scalable workflows across sales-led and self-serve motions, including emerging Capital One lead sources
• Own the marketing technology ecosystem and integrations across Marketo, Salesforce, LeanData, web/CMS, analytics, advertising, and other GTM platforms
• Set the architecture and operating standards that ensure systems are scalable, reliable, and connected
• Lead major platform improvements and evaluate new capabilities, including CDP and AI-enabled workflows
• Own the quality and governance of marketing and prospect data, including identity, enrichment, segmentation, taxonomy, and attribution
• Establish trusted funnel and performance measurement in partnership with RevOps, Finance, Data, and Engineering
• Translate data into recommendations that improve marketing efficiency, sales handoffs, and investment decisions
• Lead and develop the Marketing Operations team while establishing clear priorities, operating rhythms, service levels, and accountability
• Build scalable processes for intake, prioritization, capacity planning, documentation, and execution
• Serve as a highly autonomous thought partner to Growth Marketing leadership and drive alignment across Marketing, Sales, RevOps, Product, Engineering, and Finance

Benefits

• Medical, dental & vision
• Generous vacation
• Spring Health & Calm
• Year-end company shutdown
• Milk Stork for nursing parents
• In-office days, lunches & offsites
• Commuter benefits
• 4 fully remote weeks
• Carrot Fertility benefits
• Generous parental leave

• A track record of using pipeline or forecast models to inform decisions and aligning cross-functional partners on execution
• Experience running marketing systems as production infrastructure, including monitoring, incident response, and change control on revenue-facing workflows
• Strong measurement judgment, including understanding attribution limitations, plus SQL and BI fluency to investigate performance independently
• Experience managing martech vendors and increasing team capacity through automation and reusable processes
• Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices
• 8+ years in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team
• Deep hands-on architecture experience in Marketo or an equivalent marketing automation platform, plus strong Salesforce fluency and shared platform ownership with Revenue Operations
• Measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve or product-led motions
• Experience running intake and prioritization for a team serving many internal stakeholders, with capacity planning that holds up under pressure
• Experience in fintech, financial services, or another regulated environment
• Technical partnership with Product and Engineering on signup flows or identity resolution
• Experience with holdouts, incrementality testing, or media mix modeling
• Experience with marketing financial planning and reporting
• Hands-on experience with LeanData, Qualified, Hex, a customer data platform, or integration and workflow tools such as Retool AI or agent-assisted workflows with measurable results