Marketing Operations Manager

Mission Underwriters US; Pennsylvania; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Marketing Operations Manager to enhance marketing efficiency across multiple brands. This role is pivotal in streamlining workflows and implementing data-driven processes that ensure impactful marketing initiatives. The ideal candidate will possess a robust background in the P&C insurance sector and marketing operations, with a knack for project management and automation tools. Join a dynamic team dedicated to innovation and growth, where your contributions will directly influence the success of various marketing strategies. Embrace this opportunity to shape the future of marketing in a fast-paced environment!

Benefits

401K, 401K Match

Life and Disability Benefits

11 Paid Holidays

Employee Discounts

Employee Assistance Program

Educational Assistance Program

Employee Referral Program

Qualifications

• 5+ years in P&C insurance and marketing operations.
• Strong project management and analytical skills required.

Responsibilities

• Manage marketing workflows and optimize project management systems.
• Define key marketing KPIs and develop performance reports.

Skills

Marketing Operations

Project Management

Data Analysis

P&C Insurance Knowledge

Marketing Automation

CRM Management

Tools

HubSpot

Marketo

Salesforce

Monday.com

Sprout Social

Job description

At Mission Underwriters, we provide the capital, issuing paper, and reinsurance access you need to launch your own Program Administrator (PA) business quickly and efficiently. We offer non-recourse capital for qualified underwriters, giving you a manageable risk profile with potential equity upside. By taking care of administrative complexities like compliance, risk management, accounting, and HR, we free you to focus on what you do best—underwriting and distribution. Our turnkey platform gets you into the market in just a few months, minimizing disruption to your key relationships. With access to our network of highly rated issuing carriers and reinsurance partners, you can secure coverage with less stress and uncertainty. Built from the ground up, our purpose-driven technology simplifies workflows, enhances responsiveness, and eliminates the burden of outdated legacy systems.

What We Offer

• 401K, 401K Match
• Life and Disability Benefits
• 11 Paid Holidays
• Employee Discounts
• Employee Assistance Program
• Educational Assistance Program
• Employee Referral Program

About The Role

Mission Underwriters is a fast-growing portfolio company managing over 20 brands across diverse industry segments. With rapid growth and an increasing number of marketing objectives, we are seeking a Marketing Operations Manager to streamline execution, optimize workflows, and maximize marketing efficiency across our brands.

The Marketing Operations Manager will ensure smooth execution, automation, and data-driven decision-making. This person will implement scalable processes, manage internal and external marketing resources, and ensure that our marketing initiatives drive measurable results.

If you are a highly tactical, process-driven marketer who has a working knowledge of the P&C insurance space, this is a unique opportunity to be at the center of a high-growth company managing diverse brands. You’ll work alongside a team who values efficiency, automation, and impact, and have the opportunity to build scalable marketing systems from the ground up.

What You'll Do

Marketing Workflow & Project Management

• Manage a centralized marketing request system to intake, prioritize, and execute marketing initiatives across all brands.
• Oversee and optimize marketing workflows using Monday.com and Sprout Social to track deliverables.
• Partner with the Marketing VP to prioritize high-impact projects and allocate resources efficiently.
• Own and optimize marketing automation platforms (HubSpot, Marketo, Salesforce, or similar) to drive campaign efficiency.
• Implement tools to enhance content creation, email marketing, and campaign management.
• Manage CRM, email automation, and analytics dashboards to track and report performance across brands.
• Oversee and coordinate freelancers, agencies, and contractors to scale execution without increasing headcount.
• Maintain a network of content creators, designers, and paid media experts to support marketing efforts.

Performance Tracking & Reporting

• Define and track key marketing KPIs (lead generation, campaign performance, ROI, and engagement metrics).
• Develop dashboards and reports to provide insights to leadership and optimize marketing spend.
• Create SOPs, templates, and playbooks to ensure consistency and scalability across marketing efforts.
• Improve collaboration between internal teams and external marketing partners.

Qualifications

• 5+ years of experience in the P&C insurance space
• 5+ years of experience in marketing operations, growth marketing, or demand generation.
• Strong expertise in marketing automation platforms (HubSpot, Marketo, Pardot, Salesforce, etc.).
• Proven ability to manage multiple projects and stakeholders across different brands.
• Experience working with freelancers, agencies, and cross-functional teams.
• Strong analytical skills with a data-driven mindset.
• Excellent project management skills with experience using project management software.
• Ability to work in a fast-paced, high-growth environment with competing priorities.

Preferred Qualifications

• Experience in a multi-brand or portfolio company.
• Knowledge of AI tools for marketing automation.
• Background in B2B and B2C marketing.
• Experience using Monday.com and Sprout Social

Skills & Abilities

• Monday.com
• Sproutsocial.com

This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).

You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.