Marketing Operations Leader — Process Optimization & Change

Baxter International Inc.; Deerfield (IL); Hybrid; USD 112,000 - 154,000; Full time

Benefits offered by this job

Health coverage

ESPP

401(k) plan

Paid time off 20–35 days

Parental leave

Employee Assistance Program (EAP)

Childcare benefits

Commuting benefits

Employee discount

Job summary

Baxter International Inc. is seeking a Marketing Operations professional to improve efficiency, ROI, and adoption of marketing tools across the enterprise.

You will partner with Marketing Technology and commercial teams to standardize processes, lead change initiatives, and translate improvements into measurable outcomes. The role requires collaboration across global teams, strong communication, and a hands-on approach to process optimization.

Qualifications

• Bachelor’s degree in Marketing, Business, Operations, or a related field.
• 5+ years of experience in marketing operations, MarTech, process improvement, or related roles.
• Lean principles and Kaizen-driven continuous improvement is a plus.
• Experience supporting change and rollout of new tools or processes.
• Clear, confident communicator comfortable training non-technical stakeholders.
• Experience partnering across marketing, sales, and enterprise teams in a matrixed organization.
• Strong analytical skills with the ability to turn data into actionable insights.

Responsibilities

• Identify and address adoption gaps, friction points, and measurement blind spots across marketing performance.
• Improve and standardize core marketing processes to increase efficiency and reduce rework.
• Partner with Marketing Technology Manager on rollout plans for new tools and capabilities.
• Lead change management tied to process and technology evolution with clear metrics and feedback loops.
• Collaborate with business unit marketing, sales, and commercial teams to align on outcomes.
• Communicate how marketing tools and processes work and where to seek support.
• Support training sessions and enablement activities for global teams.

Skills

Marketing operations

MarTech

Process improvement

Change management

Cross-functional collaboration

Analytical skills

Global/global scope

Education

Bachelor’s degree in Marketing/Business/Operations

Job description

Baxter International Inc. is seeking a Marketing Operations professional to improve efficiency, ROI, and adoption of marketing tools across the enterprise.

You will partner with Marketing Technology and commercial teams to standardize processes, lead change initiatives, and translate improvements into measurable outcomes. The role requires collaboration across global teams, strong communication, and a hands-on approach to process optimization.