Manager, Marketing Platform & Process Adoption

Baxter International Inc.; Deerfield (IL); On-site; USD 112,000 - 154,000; Full time

Benefits offered by this job

Health coverage

ESPP

401(k) plan

Paid time off 20–35 days

Parental leave

Employee Assistance Program (EAP)

Childcare benefits

Commuting benefits

Employee discount

Job summary

Baxter International Inc. is seeking a Marketing Operations professional to improve efficiency, ROI, and adoption of marketing tools across the enterprise.

You will partner with Marketing Technology and commercial teams to standardize processes, lead change initiatives, and translate improvements into measurable outcomes. The role requires collaboration across global teams, strong communication, and a hands-on approach to process optimization.

Qualifications

• Bachelor’s degree in Marketing, Business, Operations, or a related field.
• 5+ years of experience in marketing operations, MarTech, process improvement, or related roles.
• Lean principles and Kaizen-driven continuous improvement is a plus.
• Experience supporting change and rollout of new tools or processes.
• Clear, confident communicator comfortable training non-technical stakeholders.
• Experience partnering across marketing, sales, and enterprise teams in a matrixed organization.
• Strong analytical skills with the ability to turn data into actionable insights.

Responsibilities

• Identify and address adoption gaps, friction points, and measurement blind spots across marketing performance.
• Improve and standardize core marketing processes to increase efficiency and reduce rework.
• Partner with Marketing Technology Manager on rollout plans for new tools and capabilities.
• Lead change management tied to process and technology evolution with clear metrics and feedback loops.
• Collaborate with business unit marketing, sales, and commercial teams to align on outcomes.
• Communicate how marketing tools and processes work and where to seek support.
• Support training sessions and enablement activities for global teams.

Skills

Marketing operations

MarTech

Process improvement

Change management

Cross-functional collaboration

Analytical skills

Global/global scope

Education

Bachelor’s degree in Marketing/Business/Operations

Job description

Your role

Our Marketing Operations team sits within the Corporate Marketing function and serves as a globally focused, enterprise team responsible for advancing marketing capabilities at Baxter and improving how marketing works across the organization. Reporting to the Director of Marketing Operations, you will improve marketing efficiency, effectiveness, and ROI through process optimization, change management, and adoption of marketing technology. You will partner cross‑functionally with the Marketing Technology Manager and commercial teams to identify opportunities for improvement and ensure tools and processes are embedded into daily work and sustained over time.

What you’ll be doing

• Identify and work cross‑functionally to address adoption gaps, operational friction points, and measurement blind spots that limit marketing performance.
• Improve and standardize core marketing processes to increase efficiency, reduce rework, and ensure investments translate into measurable outcomes.
• Partner with the Marketing Technology Manager on rollout plans for new tools, enhancements, and evolving capabilities, including adoption targets and benefits realization measures.
• Lead change management tied to process and technology evolution, ensuring changes are embedded into day‑to‑day workflows and supported by clear metrics, reporting, and feedback loops.
• Partner closely with business unit marketing, sales, and commercial excellence teams to align on shared outcomes.
• Act as a clear, consistent communicator for how marketing tools and processes work, who owns what, and where teams go for support.
• Support training sessions, walkthroughs, and enablement activities to ensure global teams understand new tools and processes.
• Maintain and evolve a centralized library of marketing tools and processes to mitigate knowledge loss from turnover and organizational change.

What you’ll bring

• Bachelor’s degree in Marketing, Business, Operations, or a related field.
• 5+ years of experience in marketing operations, MarTech, process improvement, or related roles.
• Strong process mindset with hands‑on experience improving how teams work and translating improvements into measurable business impact; experience with Lean principles and Kaizen‑driven continuous improvement is a plus.
• Demonstrated experience supporting change and rollout of new tools, processes, or capabilities.
• Clear, confident communicator comfortable training and aligning non‑technical stakeholders.
• Experience partnering across marketing, sales, and enterprise teams in a matrixed organization.
• Strong analytical skills with the ability to turn data into actionable insights.
• Highly organized and adaptable, with the ability to operate effectively in a global, fast‑evolving environment.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in‑person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $112,000 to $154,000 annually. The range is meant to reflect an anticipated salary range for the position. Individual pay is based on location, skills and expertise, experience, and other relevant factors.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well‑being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short‑term and long‑term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) and the 401(k) Retirement Savings Plan (RSP). We also offer Flexible Spending Accounts, educational assistance programs, and time‑off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leave, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Equal Employment Opportunity

Baxter is an equal‑opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.