Marketing Operations Lead — Owned Channels

Starbucks Corp.; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Tuition coverage

Paid time off

Discounted stock program

Job summary

Starbucks Coffee Company is seeking a manager, marketing operations for Owned Channels to lead end-to-end coordination of customer communications across email, app, web, and other owned digital properties in Seattle. You will establish the structure, schedules, and governance to deliver thousands of assets annually while partnering with marketing, creative, and technology teams.

This role emphasizes detail with visibility into the larger program, proactive risk management, and clear

Qualifications

• Bachelor’s degree or four+ years of relevant professional experience.
• Five+ years of progressive experience in project management and marketing operations.
• Three+ years managing complex cross-functional marketing or creative projects.
• Advanced Adobe Workfront proficiency including timelines, reviews, and asset management.
• Experience managing digital marketing across channels (email, apps, websites).

Responsibilities

• Own the operational framework for Owned Channel campaigns and programs.
• Develop and maintain integrated workback schedules and approval pathways.
• Serve as Workfront subject-matter expert for timelines, briefs and assets.
• Coordinate with Creative Studio to align workflows and ownership.
• Capture clear meeting notes and translate decisions into updates.
• Manage multiple projects with high volumes of deliverables and deadlines.

Skills

Project management

Cross-functional collaboration

Attention to detail

Communication

Leadership

Risk management

Education

Bachelor’s degree or four+ years experience

Tools

Adobe Workfront

Job description

Starbucks Coffee Company is seeking a manager, marketing operations for Owned Channels to lead end-to-end coordination of customer communications across email, app, web, and other owned digital properties in Seattle. You will establish the structure, schedules, and governance to deliver thousands of assets annually while partnering with marketing, creative, and technology teams.

This role emphasizes detail with visibility into the larger program, proactive risk management, and clear